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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Missing parts
    May 29, 2020
    Duncan S.
  • Very friendly, helpful, offered suggestions...on top of it!!!
    May 29, 2020
    Elaine A.
  • I receive my order much earlier than expected
    May 29, 2020
    Gail B.
  • She was great
    May 29, 2020
    J J V.
  • Lamps Plus has always been a great company to work with in person and not! Quite pleased!
    May 29, 2020
    Karen B.
  • Absolutely fantastic.
    May 29, 2020
    Larry T.
  • Happy with my sales consultant very polite and very helpful.
    May 29, 2020
    Linda B.
  • I have purchased several items and have only returned 1 item (purchased 10” instead of 14”) and I was charged $8.00 postage to return light. Last purchase I’ll make!
    May 29, 2020
    Marie P.
  • He did an excellent job and was extremely knowledgeable. An asset to your company!
    May 29, 2020
    Mark G.
  • Great selection of bar/counter stools.
    May 29, 2020
    Mary R.
  • Very helpful and professional. Probably went beyond his scope of customer service.
    May 29, 2020
    Maxine W.
  • Your technical guys were also very helpful in a recent issue with a chandelier
    May 29, 2020
    Scott
  • I spoke with three different women for different issues and all three were excellent.
    May 29, 2020
    Sheldon G.
  • I feel Valery did a great job. I actually enjoyed speaking with her.
    May 29, 2020
    Thomas M.
  • Long wait on delivery
    May 29, 2020
    Vicki
  • I would use Kristine in the future.
    May 28, 2020
    Carolyn W.
  • The ON/OFF knob for the reading lamp was missing, and I had to have one sent to me which I am still waiting for. Better quality control is needed. Fortunately, a replacement part was available.
    May 28, 2020
    Christopher
  • Very easy and tracking package was helpful, along with quick delivery.
    May 28, 2020
    Eileen H.
  • My lighting specialist was very helpful and knowledgeable of the item I purchased. She complimented my choice and wondered what attracted me to it.
    May 28, 2020
    Evelyn F.
  • Everything was great until i got the ceiling fan and the blades are a totally different color than the picture on the website
    May 28, 2020
    Georgianna S.
  • pleasant and helpful
    May 28, 2020
    Harriet
  • Was most responsive so now have to wait for delvery of the missing items
    May 28, 2020
    Helga J.
  • David did an excellent job, and he explained and answered all of my questions. He provided world class service, Texas style. Please give David KUDOS for an outstanding sales experience.
    May 28, 2020
    James M.
  • One of my lamp shades was broken and Michelle ordered new one right away, And it came today good as new!! Quickest service ever. I will be buying more lamps for the rest of our home!!
    May 28, 2020
    Karen C.
  • Well done. May buy another.
    May 28, 2020
    Ken J.
  • Lamps Plus is known for its customer service and great products. 12 rooms in our home have fans from Lamps Plus...And everyone of them is silent, efficient, and beautiful. Visitors constantly comment and we let them know: Lamps Plus.
    May 28, 2020
    Linda F.
  • Wonderful assortment
    May 28, 2020
    Nancy B.
  • Was amazed I got assistance on a holiday.
    May 28, 2020
    Paul A.
  • Fantastic selection!
    May 28, 2020
    Richard K.
  • Super selection
    May 28, 2020
    Rod L.

6,991-7,020 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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