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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Our lights came super fast and are amazing. We love this place and we will be back for sure.
    May 28, 2020
    Windston P.
  • Fast and efficient
    May 27, 2020
    Antonio G.
  • My lighting specialist Samvel was very polite and informative when it came to finding the right lamp that I was in search of. He also helped me find a dimmer switch that I was unable to find on the website.
    May 27, 2020
    Arthur K.
  • Specialist was extremely nice, knowledgeable and helpful. She also processed my order in a timely manner and answered all my questions. I really appreciated the help and positive attitude.
    May 27, 2020
    Ashley V.
  • Made everything easy very professional - I have to return 1 item please tell me how to do that. Thanks
    May 27, 2020
    Cynthia R.
  • Several items ordered good quality!
    May 27, 2020
    Deborah N.
  • Very helpful
    May 27, 2020
    Diane L.
  • I tried to do it myself online, but couldn’t combine items in my cart that I wanted, then could not checkout. Had to call in & was Then completely helped
    May 27, 2020
    Dianne
  • This experience was very good. Will probably order again soon.
    May 27, 2020
    Edna Q.
  • The lighting specialist was extremely helpful in making my final selection
    May 27, 2020
    Elaine M.
  • Shipping estimate was off by several days
    May 27, 2020
    Hunt T.
  • Not only does Lamps Plus answer you phone, this specialist and the one I talked with the day before for information, we extremely helpful, friendly, and knowledgeable. Thank you for your attention to customer service, especially now.
    May 27, 2020
    Jeanne M.
  • Thank you Marty for helping me to swap my order and for being so cheerful. Made my day brighter.. and so will the lamp!
    May 27, 2020
    Jesse
  • I was supposed to get a phone call today from your technician I never did my new fan wobbles a lot side to side and the balance weights did not help
    May 27, 2020
    John B.
  • Very pleased with the service I received and will continue shopping with Lamps Plus.
    May 27, 2020
    Linda M.
  • Products of two separate lights were ordered as a pair but shipped separately with different names and addresses and they were delivered on separate days. This caused me a little stress as I've had some other problems with delivery since the social
    May 27, 2020
    Michael V.
  • We would like to purchase one more lampshade
    May 27, 2020
    Stephen
  • I really had never considered buying something like this online, especially for what my need for it is, and Xochi was so helpful. She was professional and yet so nice to conduct business with.
    May 27, 2020
    Suzanne B.
  • She quickly helped with an address concern which was appreciated. I've shopped with lamps plus for years and so far am please with all but one lamp.
    May 26, 2020
    April K.
  • My experience with Julie was great. She was very personable and professional. She seems to really enjoy her job and dealing with the public.
    May 26, 2020
    Brian B.
  • Marti has a good energy and I enjoyed my interaction with her and would work with her again.
    May 26, 2020
    Christine B.
  • I am very pleased with the help and lamps I received
    May 26, 2020
    Darla K.
  • Love my lamps
    May 26, 2020
    Elayna J.
  • Kiersten was so nice and helpful. Had a great experience shopping with her.
    May 26, 2020
    Ellie
  • He was extremely knowledgeable about the process and what he didn’t know off the top of his head about the products, he knew how to get the answers. Most of all his credibility exuded from him on how he handled each question. I was comfortable w/ him
    May 26, 2020
    Eric C.
  • My chandelier is missing four glass dishes . No help in getting them.
    May 26, 2020
    Everette Y.
  • I was impressed by the fact that I put a few items in my cart but didn't buy them right away. The following morning Marina called me and helped me seal the deal! Thanks
    May 26, 2020
    Frank T.
  • My new go to website
    May 26, 2020
    Funmilayo R.
  • Very polite
    May 26, 2020
    George
  • identified additional savings
    May 26, 2020
    Howard B.

7,021-7,050 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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