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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • She went over and above what I expected very pleased with her and your company
    May 26, 2020
    James N.
  • She was very polite and helpful
    May 26, 2020
    Janet T.
  • I talked to two specialists prior to purchasing the track light system. They were both friendly and helpful.
    May 26, 2020
    Jim Palam
  • You guys are the "bomb". Come to the East Coast, will ya!
    May 26, 2020
    Joe B.
  • Called on a 2nd phone while holding. Someone answered right away, but really couldn’t help out.
    May 26, 2020
    John M.
  • Amidst a busy, unprecedented time I found Chris to be incredibly calm, professional and helpful. Thank you for the outstanding service!!
    May 26, 2020
    Julie H.
  • Keep Kiersten!
    May 26, 2020
    Marilynn P.
  • Came across as both friendly & professional
    May 26, 2020
    Maryann T.
  • The first order was not canceled never got charged for the second order and then I got a second charge of that $64 for some reason
    May 26, 2020
    Michael H.
  • She was very helpful
    May 26, 2020
    Nancy L.
  • Worse shopping experience ever! I was rushed and mislead. I will never purchase nor recommend this company.
    May 26, 2020
    odessia O.
  • Great and easy returns great merchandise
    May 26, 2020
    Sonia B.
  • She was wonderful.
    May 26, 2020
    Stacey S.
  • I was faced with several challenges and Marty was amazing with her knowledge!! The lamp I ended up ordering was received in great shape (tho FedEx delayed it by several more days than originally indicated). I’m extremely pleased w/ Lamps Plus!!
    May 26, 2020
    Toni N.
  • Very knowledgeable and friendly person.
    May 25, 2020
    Alexander
  • Very positive
    May 25, 2020
    Beverly
  • Very Helpful
    May 25, 2020
    Brian
  • Will look here first in the future for my home decor items.
    May 25, 2020
    Byron
  • Love the search paremeters online to narrow the choices of products that will fit my space.
    May 25, 2020
    Camella
  • Excellent quality items
    May 25, 2020
    Carlos
  • Jasmine was amazing fantastic so please with the service she gave TOP notch!!
    May 25, 2020
    Charlene G.
  • Good experience
    May 25, 2020
    Danielle
  • I ordered another fountain . I was issued a refund on the broken one . I hope this one arrives in one piece .
    May 25, 2020
    Darren L.
  • I am currently working with a sales rep who is trying to find the item I purchased and she has been very helpful. I still may never buy from you again but not because of this sales associate.
    May 25, 2020
    Deb
  • My first experience. David did a great job!
    May 25, 2020
    Dian P.
  • Excellent overall experience
    May 25, 2020
    Doug O.
  • Very good customer service. Had a solution before I could request it.
    May 25, 2020
    F. Reynolds
  • My call was pleasant and easy. Manuela was very helpful went above and beyond to help me!
    May 25, 2020
    Gaylin G.
  • Eric was very professional and helpful and accommodating!
    May 25, 2020
    Jeanne B.
  • She did additional work to help me with my problem.
    May 25, 2020
    Karen F.

7,051-7,080 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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