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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • This would have been easier and more convenient if you had not closed your Bellevue WA store
    May 25, 2020
    Kathryn W.
  • I received lamps that we’re assembled wrong. Had great customer service to reorder only to receive 2 more lamps assembled incorrectly again. What does this say about the quality control of the manufacture. No one noticed this in the entire mass ass
    May 25, 2020
    Marjorie G.
  • Leeza was a joy to deal with. She was efficient and knowledgeable. Thank you!
    May 25, 2020
    Mark D.
  • I got what I needed.
    May 25, 2020
    Mike F.
  • Very helpful
    May 25, 2020
    Nancee D.
  • Defective part
    May 25, 2020
    Pat S.
  • Thank you for the quick response
    May 25, 2020
    Raquel V.
  • Exceptional Customer Service.
    May 25, 2020
    Renee
  • Melody assisted me in ordering my outside light. She was extremely helpful and went out of her way to answer my questions. Even put me on hold to check with manufacturer regarding my installation question!
    May 25, 2020
    Sandra A.
  • She was so helpful and so friendly!! It was a pleasure!!!
    May 25, 2020
    Terri B.
  • Very friendly
    May 25, 2020
    Toni J.
  • she was awsome
    May 25, 2020
    Tony B.
  • Online purchase called customer service (Liz) very helpful excellent customer service
    May 25, 2020
    Wanda M.
  • Gary was great. It was a pleasure speaking with him.
    May 24, 2020
    Bob C.
  • Excellent customer service very patient
    May 24, 2020
    Caren S.
  • He was great! I won't hesitate to order by phone again. (Can you clone him? ??)
    May 24, 2020
    CP D.
  • very satisfied
    May 24, 2020
    Cynthia M.
  • Knowledgeable, courteous,
    May 24, 2020
    Danielle
  • It was a quick and pleasant transaction. I’m very satisfied with the help I received over the phone with product selection.
    May 24, 2020
    Ihtesham K.
  • Love The Products!!!
    May 24, 2020
    James B.
  • Lamps Plus has done an outstanding job for the last 6 purchases. Great job!!!
    May 24, 2020
    James M.
  • I was glad she recommended getting the LED lightbulb (completed the purchase experience ). And knowing the LED should last 8-10 years was great to know.
    May 24, 2020
    Jeff C.
  • Knowledgeable, helpful, friendly
    May 24, 2020
    Linda W.
  • :-) Thanks
    May 24, 2020
    Marianne S.
  • Ron was great to work with
    May 24, 2020
    Mary J.
  • Will buy again
    May 24, 2020
    Michael and Naomi
  • I will be using Lamps Plus again!
    May 24, 2020
    Nikki S.
  • Great response delivery
    May 24, 2020
    Pearl S.
  • Should have better response times, I called multiple times and always an incredible wait. If business is that good hire more people.
    May 24, 2020
    Reggie M.
  • Will recommend him to friends
    May 24, 2020
    Rey

7,081-7,110 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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