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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Most pleasant and informative transaction I have had. Wish all my purchases could be this way.
    May 24, 2020
    Robert H.
  • Friendly, caring and capable... just what one always wants.
    May 24, 2020
    Robert W.
  • Very responsive, quickly resolved the issue.
    May 24, 2020
    Sharion S.
  • Although I have not yet received my track light order, I feel very confident that it will be what I want, with no surprises. A outdoor ceiling fan purchased some time ago is the best!
    May 24, 2020
    Sherry B.
  • She helped me pick out a replacement lamp.
    May 24, 2020
    Stephen R.
  • Great company I will shop again
    May 23, 2020
    Brenda
  • Really like the large selection as well as the different style lamps this store offers.
    May 23, 2020
    Chandra S.
  • I have already share with my friends about Lamps Plus.
    May 23, 2020
    Dawn P.
  • I already had to return one lamp because it was too tall. Now, after specifically calling to ask about height on new lamp, I was still given misinformation. Lamp base is also too narrow for workstation and very unsteady
    May 23, 2020
    Denise T.
  • I was thrilled, when explaining a lighting problem in my art area, that a solution was immediately give!!
    May 23, 2020
    Edee L.
  • Great service and great products!
    May 23, 2020
    Efrossini
  • The specialist on the chat was excellent, but the hold time on the phone prior was unacceptable
    May 23, 2020
    Gail F.
  • Still have not received. Promised over a week ago. Have been emailed 3 times it is out for delivery.
    May 23, 2020
    Jim K.
  • Thank you for a great experience
    May 23, 2020
    John C.
  • Item came damaged
    May 23, 2020
    John V.
  • She was courteous, polite and very efficient. Understood exactly what my problem was and took care of it immediately.
    May 23, 2020
    Jolly M.
  • Donna is a gem!
    May 23, 2020
    Jon V.
  • Michelle handled my problem ( damaged lampshades) very well. She knows her stuff and is sympathetic to a customers problem
    May 23, 2020
    Judith S.
  • Gentlemen who took order was very professional as well as helpful.
    May 23, 2020
    Kari E.
  • Marina has a great phone skill! It was fun to do business with her!
    May 23, 2020
    Larry
  • Made it real easy showed empathy great experience
    May 23, 2020
    Manny G.
  • 3 lamps came without hardware
    May 23, 2020
    Margo S.
  • Are used your store back in 1988 when I was building a house in Cherry Valley and found the fan I wanted at your online site building a house in Wyoming many years later good service on both occasions
    May 23, 2020
    Mark S.
  • Very accommodating and came through for us. Thank you Marina.
    May 23, 2020
    Susan S.
  • Nuria was superb, best consultant of any kind I have worked with!!
    May 23, 2020
    Susie S.
  • Everything was done online. Elaine was my consultant. I think she may be an area manager. She was very responsive and helpful. My fan should arrive tomorrow.
    May 23, 2020
    Zelma B.
  • Very pleasant and easy to shop at
    May 22, 2020
    Ari K.
  • I was on hold for an hour before my call was answered by a representative!
    May 22, 2020
    Carol H.
  • Very pleased with the quality of the products and the friendly help from the service people.
    May 22, 2020
    Carol M.
  • very happy with all the help.
    May 22, 2020
    Carol S.

7,111-7,140 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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