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Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Very professional
    May 18, 2020
    William B.
  • The first time I called, I had a different agent, it was not a good experience, the I got a call back, and spoke to Michelle and she was great, and that's why I'm purchasing another light fixture from Lamp plus.
    May 17, 2020
    Aliria P.
  • Quick and efficient
    May 17, 2020
    Beth
  • Extremely satisfied
    May 17, 2020
    Chris C.
  • She was so kind and sweet to talk with on the decision. Wish her well.
    May 17, 2020
    Cynthia K.
  • First time so it went well. Just hoping it ships and arrives on time. My church is going through a remodel so we need the selected ceiling fans.
    May 17, 2020
    Dallas E.
  • Would love to see a loyalty program with discount for returning customer
    May 17, 2020
    Deborah A.
  • Easy to purchase my lights. Arrived in excellent condition. Arrived on time as scheduled! Stress free buying experience especially since it was done on line, and it could have easily been full of loop holes. But, was great!!
    May 17, 2020
    Debra O.
  • Great!
    May 17, 2020
    Diane
  • I was extremely upset as this was my first order with you and had a problem with one of the lamps. Could not reach anyone by phone after numerous attempts left message as phone recording said. Still had to text again when no one responded. Finally th
    May 17, 2020
    Hael P.
  • Would appreciate help in finding a bulb that better matches our burned out bulb labeled as 60 W halogen.
    May 17, 2020
    James K.
  • not a fan of big styrofoam packaging but it keeps the content safe.
    May 17, 2020
    Jim
  • I will be very happy to work with Donna again in the future.
    May 17, 2020
    Luis O.
  • I was satisfied until I realized I was short one globe, I am waiting for you to send it to me
    May 17, 2020
    Nancy S.
  • Sadly one of the globes was cracked upon arrival.
    May 17, 2020
    Randall W.
  • I was not able to order on-line because when I clicked to add the item to the cart it would not add it. I had to order by phone and there was a slight misunderstanding on my address, so I am hoping the product will arrive.
    May 17, 2020
    Robert S.
  • I could not hear Marina half the time. I told her to turn up her headset but she ignored me. The girl prior to her I could hear fine.
    May 17, 2020
    Thomas D.
  • The lamp is beautiful...Iam ordering a second one
    May 17, 2020
    Wanda C.
  • Waited on hold for 42 minutes.
    May 16, 2020
    Donna
  • Sales person on my first purchase plainly lie to me on a question I have regarding returns, was told if need return they will sent a shipping label & return where free. I received fan & I very happy with it, but this will be my last purchase.
    May 16, 2020
    Hiram A.
  • My reorder went well and she was very helpful to me and gave me some relief on my second order
    May 16, 2020
    Jerry C.
  • I have ordered a bunch of lighting very excited!
    May 16, 2020
    Karin W.
  • Actually, the shopping experience was fine - when I actually received the product however, I was very disappointed to find that it was completely broken. It was VERY poorly packaged and the box had a deep gauge in it from the shipping.
    May 16, 2020
    Muretta R.
  • Satisfied with lamp.
    May 16, 2020
    Nancy B.
  • Super helpful and friendly
    May 16, 2020
    Natalie M.
  • Great!
    May 16, 2020
    Neva F.
  • Thank you for shipping so quickly. I received my order in 3 days. Very appreciated!
    May 16, 2020
    Ozlem
  • Just wish I could of got more of discount on stools
    May 16, 2020
    Rebecca
  • I was so thankful I called and spoke with your rep because she advised me of a piece I would need for my application, avoiding my ordering a inappropriate piece.
    May 16, 2020
    Robin W.
  • Perfect gift for our 27th Anniversary!
    May 16, 2020
    Rosemarie R.

7,231-7,260 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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