Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • My item arrived sooner than expected
    May 10, 2020
    Molly B.
  • Great experience thankful for replacement parts
    May 10, 2020
    Mylette B.
  • Happy with my experience
    May 10, 2020
    Robert A.
  • Like the ease of findings other lites that may go nicely with original purchase
    May 10, 2020
    Shirley
  • David seem to be very knowledgeable
    May 10, 2020
    Tim
  • Very easy shopping experience. Thank you.
    May 10, 2020
    Tina
  • Several days after ordering, I was notified by email that the Item was back ordered without any indication of an expected delivery date.
    May 09, 2020
    Ann H.
  • Shopping for light bulbs has gotten complicated. It was much easier talking with a lighting specialist than navigating the website.
    May 09, 2020
    Bill L.
  • Very helpful I made a mistake and was taken care of timely.
    May 09, 2020
    Gloria S.
  • Christy was phenomenal!
    May 09, 2020
    J. White
  • Justine was fantastic !!!
    May 09, 2020
    Jay J.
  • I was initially hesitant to make these purchases without seeing the product. However, Angela was patient and detailed in describing the celing fans and outdoor lights. She was knowledgeable and helped us greatly.
    May 09, 2020
    Jennifer H.
  • We were on hold for customer service a very long time(45 mins) to address a problem. The problem was resolved very quickly and to our satisfaction
    May 09, 2020
    M. Power
  • it's always a pleasure to shop at Lamps plus
    May 09, 2020
    Marie-Pierre N.
  • She was knowledgeable, kind and went above and beyond to help me out.
    May 09, 2020
    Sandra T.
  • Very easy to find what I was looking for on your website. Thank you.
    May 09, 2020
    Steven C.
  • the shopping experience was simple and easy and delivery was great
    May 09, 2020
    William D.
  • Knob on my lamp missing and one of my lamp shades is unraveling
    May 08, 2020
    Carol E.
  • they make you feel they are interested and happy to serve you
    May 08, 2020
    D. C.
  • Order was completely screwed up
    May 08, 2020
    Dale L.
  • I think your company is a good company. However price gets the first sale, fast efficient service gets the next sale.
    May 08, 2020
    Dan
  • Talked to same person 3 times...she was great
    May 08, 2020
    Elizabeth D.
  • Michele was kind and helpful.
    May 08, 2020
    John L.
  • Very professional and offered options due to this being an HOA order.
    May 08, 2020
    Karla
  • See you soon.
    May 08, 2020
    Louis F.
  • I am likely to return to your store for additional products in the future
    May 08, 2020
    Luanne S.
  • It was good. No problem
    May 08, 2020
    Olya
  • She was very helpful and knowledgeable. It was a very good experience. I will be buying a few more lights from Lamps Plus.
    May 08, 2020
    Renee H.
  • Very nice and understanding and listen to you to guide you in making a decision.
    May 08, 2020
    Ruth P.
  • Fountain arrived with paint peeling off the main tier . The back part that conceals the pump had a broken and missing piece.
    May 08, 2020
    Sandra B.

7,351-7,380 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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