Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Our assistant helped us pick out the perfect outdoor wall lights - elegant & beautiful.
    May 08, 2020
    Sandra H.
  • Thank you!
    May 08, 2020
    Toni W.
  • Had and issue with my order, got the help with it right away to make sure I was happy.
    May 07, 2020
    Andrea G.
  • No problems at all with my shopping experience!
    May 07, 2020
    Dahlene H.
  • Great customer service
    May 07, 2020
    David
  • Great experience! Great products and I can't believe how quickly they arrived!!!
    May 07, 2020
    Debbie
  • It was perfect!!
    May 07, 2020
    Franca
  • We are pleased with the quick shipping of our ordered products.
    May 07, 2020
    G. Williams
  • I appreciate being given a discount on the replacement lights after calling Lamps Plus again to request it. Both original lights I received were defective; it would be nice to automatically offer a discount on items ordered after a bad experience.
    May 07, 2020
    Harmony M.
  • Miriam was fantastically helpful with this purchase!
    May 07, 2020
    Jerry L.
  • It was easy!
    May 07, 2020
    Karlene G.
  • help sales associate. easy and fast transaction
    May 07, 2020
    Lee C.
  • My lamp arrived damaged. There is a small rip in the material on the bottom of the shade and the lampshade hangs lower on one side as the way it attaches to the lamp is uneven.
    May 07, 2020
    Liz P.
  • She was knowledgeable and regretted problem we had with lamps. And, importantly, quick to help with solving the issue. An asset to Lamps+!!
    May 07, 2020
    Lois and Manuel
  • Great experience!
    May 07, 2020
    Lori D.
  • My order was processed quickly. Shipping was free, and delivery was prompt.
    May 07, 2020
    Pam C.
  • I worked with two people online and they were both polite, helpful, and professional. Thank you!
    May 07, 2020
    Rebecca B.
  • i am always please with the level of customer service. anytime I have had a minor issue with a purchase, you have made it right very quickly without question. i appreciate the service, and always look for my lighting needs at lamps plus
    May 07, 2020
    Sheila K.
  • It was an excellent experience
    May 07, 2020
    Trisha
  • Heidi was the best!
    May 07, 2020
    Vincent C.
  • Yes Excellent Customer Service A++++
    May 06, 2020
    Joe G.
  • She was extremely nice and conversational
    May 06, 2020
    Kathy
  • I was completely satisfied the person knew exactly what I wanted and why I requested and satisfied every need what a great employee.
    May 06, 2020
    Michael O.
  • With all the choices in the market of fans and lights and the combinations, had it not been for Nuria, we may have ended up purchasing from another vendor. Due to her personality and professional attitude, we became a Lamps Plus client.
    May 06, 2020
    Mike H.
  • Mindful of the challenges of working at home during pandemic, she was lovely.
    May 06, 2020
    Nancy P.
  • Great selection. All price ranges. Friendly and knowledgeable customer service.
    May 06, 2020
    Sally N.
  • A pleasure to speak with , Delightful voice.
    May 05, 2020
    Dwight G.
  • He told me he had three lights when I ordered them. Ridiculous to then tell me someone placed a larger order just ahead of me..
    May 04, 2020
    Alan A.
  • disappointed that a sales price was no longer valid.
    May 04, 2020
    Nick C.
  • Great selection
    May 02, 2020
    Angela T.

7,381-7,410 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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