Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Once we received the replacement the lamp holder in all three lamps was missing
    May 02, 2020
    Blanca V.
  • Description does not make clear the product had painted shade, implied metal sculpting.
    May 02, 2020
    Dorette K.
  • Michelle was very helpful with the return and re-order of the cieling fan we purchased at Lamps Plus.
    May 02, 2020
    Jerry M.
  • She made sure I knew her name and I really appreciated that. Patty
    May 02, 2020
    Ruth D.
  • Everything was good
    May 02, 2020
    Saundra and Mike
  • friendly and helpful
    May 02, 2020
    Victoria M.
  • Very nice person and helpful!
    May 01, 2020
    Carmen
  • Great. Good selection and quality
    May 01, 2020
    Diane
  • Great assistance. Very helpful, knowledgeable and super friendly.
    May 01, 2020
    Donna R.
  • You had some very good sales ! I saved a lot of money during this coronavirus !
    May 01, 2020
    Edward L.
  • super helpful
    May 01, 2020
    Holly A.
  • Love LampsPlus!!!!!!!
    May 01, 2020
    Janet P.
  • Delivery was as promised. Disappointed when it arrived w/o a part. Requested that the part be expedited. It is one week later and I still don’t have the part.
    May 01, 2020
    Jayne P.
  • always pleased
    May 01, 2020
    Kathleen N.
  • An ease! Very satisfied with product!
    May 01, 2020
    Lily S.
  • Jennifer was awesome. I was completely happy with her customer service. She was friendly, quick to solve my issue, and reassuring.
    May 01, 2020
    Lisa H.
  • Easy on line ordering.
    May 01, 2020
    Margaret D.
  • Very friendly and personable.
    May 01, 2020
    Marie
  • Efren was very helpful and responsive.
    May 01, 2020
    Shawn S.
  • Totally positive experience..
    April 30, 2020
    Alan H.
  • Ordered the wrong lamps initially. Agent made the return process simple and smooth, then helped with ordering the correct lamps. They arrived quickly. And I love my new lamps. I would recommend Lamps Plus to all my friends.
    April 30, 2020
    Bobbi G.
  • I called open box, to buy an open box product. I was charged for the item at regular cost. I had to call back spending A lot of time on hokey trying to fix my order.
    April 30, 2020
    Chris G.
  • Excellent
    April 30, 2020
    Dawn
  • This was a seamless and comfortable purchase. Excellent customer service!
    April 30, 2020
    Dianne
  • I had a terrific sales rep. who was patient, friendly, took time to research several items for me, and efficiently took me through a positive sales process.
    April 30, 2020
    Elizabeth A.
  • She was extremely helpful
    April 30, 2020
    Ira M.
  • Michelle was very helpful and resolved my problem in a timely matter. Great customer service A++
    April 30, 2020
    Janat T.
  • I tried to use my online coupon, but could not as item was on sale. However, the coupon said NOTHING about that provision. It was only in the FINE PRINT!
    April 30, 2020
    Jonathan H.
  • Richard bends over backwards to help me each and every time. He Greets me with with a smile. Thank you Richard
    April 30, 2020
    Leslie
  • Open box is not really great! Many missing item or inconsistencies between two products of equal design
    April 30, 2020
    Marcelino

7,411-7,440 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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