Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • I love the peacock shade I ordered....the colors are beautiful. I will be ordering from your store again! Oni was super pleasant! Thanks!
    April 30, 2020
    Mary
  • From the email support from my initial request (needed two more lamps to match the previous purchase)to the interaction with Mario via phone all went well. Very good experience.
    April 30, 2020
    Nancy and Harry
  • Your website is not functioning and has not for a number of months. You cannot place anything in your cart and always have to call to place an order.
    April 30, 2020
    Norma J.
  • the shade I bought is a different size
    April 30, 2020
    Ron Z.
  • I can't wait to get my new globe! Thanks for making it so easy!
    April 30, 2020
    Stacey B.
  • She was very friendly. Our order came a day earlier than expected. And the lights are already installed and beautiful.
    April 30, 2020
    Vicki W.
  • I would shop there again.
    April 29, 2020
    Denise D.
  • I already have told a fiend about your company an he order two chairs.
    April 29, 2020
    James F.
  • she was wonderful
    April 29, 2020
    Jan R.
  • Love the pharmacy lamp PLUS it had gone on sale!
    April 29, 2020
    Jill G.
  • Marine was very good at answering my questions and even sent me photos of the different types of shade attachments.
    April 29, 2020
    Nina G.
  • Pleasant and friendly.
    April 29, 2020
    R. West
  • I asked for replacement glass to fit my 15 inch fixture. Was not sure of the lamp part number. $25 later I have two pieces of glass that do not fit any lamp I own. you want to charge me for another shipment.
    April 29, 2020
    Renee D.
  • We have not received the fountain yet! We were told 3-5 days, it is in transit, but where? Don’t promise delivery time frame if you aren’t sure
    April 28, 2020
    Dianne G.
  • Shannon made my shopping experience a 10 plus! Great customer service! I will definitely purchase again!
    April 27, 2020
    Stacy B.
  • Once I make my decision, I will definitely talk to Rob about my order. He was very helpful to this novice.
    April 27, 2020
    Carol S.
  • She didn't have all the answers
    April 26, 2020
    Tom W.
  • Very friendly
    April 25, 2020
    Isabel P.
  • It was a wonderful experience. I appreciated Kay. Her knowledge and expertise made it a 5 star experience.
    April 25, 2020
    Jeri E.
  • very helpful,friendly
    April 24, 2020
    Campbell
  • I would shop at Lamps, Plus again in a heartbeat. I will also be recommending you to my friends.
    April 24, 2020
    Cindy T.
  • Had three separate orders with Donna and all three were hassle free. Super friendly and knowledgeable. Will definitely recommend Lamps Plus and definitely recommend Donna.
    April 24, 2020
    Felicia F.
  • I received my order in a timely manner, only complaint I have is my fountain arrived with a sticky substance all over it while unwrapping it. I will be sending it back for reshipment.
    April 24, 2020
    Gloria V.
  • We opened a fixture that we purchased from Lamps Plus, and one glass cover was broken. I called customer service, they had the extra glass in stock, and we received in 3 days. WOW! we were impressed.
    April 24, 2020
    Jonnie B.
  • Thank you for consistently providing great service and the vast product line.
    April 24, 2020
    Kyung L.
  • Wendy was friendly, courteous and promptly resolved my problem. I wish there was a Wendy at every business I call!
    April 24, 2020
    Linda
  • Ordered two lights only one has been installed, waiting for an extra stem for the other one. The light that is up, I like the look of it, but the metal bars one on top of the other that go around the chandelier were not even.
    April 24, 2020
    Linda C.
  • Great customer service but got the wrong mirrors. The box was labeled correctly but box mirrors were incorrect.
    April 24, 2020
    Lori W.
  • One piece was broken when it arrived. The response was quick and we are awaiting a replacement.
    April 24, 2020
    Martha M.
  • Great service
    April 24, 2020
    Venessa O.

7,441-7,470 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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