Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • I find the product selection to be one of the best with great pricing. Easy to place orders and very helpful support staff...
    April 23, 2020
    Balberto S.
  • Colleen was wonderful! She was very courteous and researched what I needed to install my fan and got back to me immediately :)
    April 23, 2020
    Carol P.
  • I can’t wait to visit your store in Plano and do more shopping!
    April 23, 2020
    Diane C.
  • Courtney is Amazing! She is sweet, extremely knowledgeable willing to make sure you are completely satisfied and you should feel VERY LUCKY to have her!
    April 23, 2020
    Elizabeth B.
  • He was very knowledgable and easy to converse with.
    April 23, 2020
    Jim M.
  • Great chandelier and product very satisfied
    April 23, 2020
    Joseph
  • Great selection, prices & customer service. Thank you.
    April 23, 2020
    Leslie M.
  • Awesome !!!
    April 23, 2020
    Sharon W.
  • Great customer service on the damaged light. The specialist earned my business in the future.
    April 23, 2020
    Tom S.
  • The customer service was pleasant and patient with me. Very satisfied
    April 21, 2020
    Rebecca A.
  • Very kind and efficient!!
    April 21, 2020
    Jodi O.
  • I love Lamps Plus.
    April 21, 2020
    Suzanne S.
  • During this time of uncertainty with this pandemic we are all experiencing, it was great to be able to purchase a very nice outdoor light that will enhance our home
    April 21, 2020
    James M.
  • Only place I found the shades I needed in the size and color
    April 21, 2020
    Susan
  • I'm glad she was able to find what I was looking for
    April 21, 2020
    Kris S.
  • Very professional
    April 21, 2020
    Grace R.
  • Easy app and user friendly.
    April 21, 2020
    Gail M.
  • She was very helpful and listened to my needs.
    April 20, 2020
    Elena Y.
  • Very pleasant and helpful
    April 20, 2020
    Ali K.
  • Shannon's knowledge and lighting visuals were invaluable. She laid out a process to help us visualize all our lighting options. A wonderful, unexpected bonus when ordering from Lamp Plus.
    April 20, 2020
    Sheila M.
  • Polite and courteous.
    April 20, 2020
    Grace
  • Colleen responded to my question immediately and was able to track down the information I needed on installation. Very impressed with her response and politeness.
    April 20, 2020
    Jim B.
  • Donna was awesome! She located the glass shades I wanted for the chandelier I had ordered on Amazon. She confirmed the wisdom of having extras “just in case” and handled my order efficiently. I will call her for any future lighting needs.
    April 20, 2020
    Patsy T.
  • Ease of shopping, arrived as promised.
    April 19, 2020
    Julio D.
  • Great experience my shopping with you and Kimberly was fantastic!
    April 19, 2020
    Miriam J.
  • Eric was such a Huge help doing everything via text and phone due to the Corona Shutdown.
    April 19, 2020
    Cary C.
  • Thank you so much for your patience and help! This was my first time shopping here and it definitely won’t be my last. Thank you!
    April 19, 2020
    Martha J.
  • Just took a few hours (longer than expected) to get an invoice number via email. But maybe that's normal.
    April 19, 2020
    Barbara S.
  • Great experience and quick delivery.
    April 19, 2020
    Elisban R.
  • I realize we are in a pandemic. However, I would have appreciated a ballpark on shipping. Not we can’t give you ANY information. Just a ballpark with the understanding that everyplace that is mailing might be slower. We understand.
    April 19, 2020
    Lauren T.

7,471-7,500 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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