Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Great selection of quality products, with detailed descriptions and all in one place. Shopping made easy.
    April 17, 2020
    Shane
  • My rep was perfect in every way
    April 16, 2020
    Nancy B.
  • Chat Line representative simply could not understand what information I was seeking; seemingly not reading my messages. Then, provided the identical information to your Sales Representative on the phone (Xochitl) absolutely marvelous. Fantastic.
    April 16, 2020
    Bill H.
  • Great to work with over the phone!
    April 16, 2020
    Leslie H.
  • Great
    April 16, 2020
    Cliffann W.
  • Just awesome. Great prices and great customer service
    April 16, 2020
    Ronna H.
  • She was very nice and very quick to respond to my request
    April 16, 2020
    Jodi G.
  • fast to the point
    April 16, 2020
    Todd D.
  • Your website was not clear that I needed to order a receiver for the ceiling fan. Hence, the remote doesn’t work. I had to call back to order it.
    April 16, 2020
    Donna L.
  • Nicky was wonderful; very polite, friendly and professional!
    April 16, 2020
    Leslie
  • Accent table damaged
    April 16, 2020
    Helen
  • The experience was fine the product recommended did not work for my fountain and had to be returned
    April 16, 2020
    Joan H.
  • I had a special request, an extra lamp shade for the lamp I was ordering. She was able to quickly secure that and add it to my order. Great experience
    April 15, 2020
    Kathleen
  • Ordered from Florida on a Friday and received on Wednesday. They are exactly as represented on the website. Very satisfied.
    April 15, 2020
    Sandy P.
  • My order shipped quickly.
    April 15, 2020
    Doneen B.
  • Started asking questions with online rep. When searching for answer, someone contacted me asap to assist me in my purchase
    April 15, 2020
    Dina M.
  • I felt as though I had to beg for a discount when I’ve been spending quite a bit of money. I asked him to speak with. Manager and my first call he did and I received a discount. Second purchase not a chance. I will try again on my next order.
    April 14, 2020
    Wendy C.
  • I could not get my order placed. Kept trying to charge me for two items in place of one. Finally made a phone call.
    April 14, 2020
    Wayne B.
  • Seth was great to work with while placing our order for the wall fountain.
    April 14, 2020
    Julie H.
  • My shopping experience was great! But my product is damaged and phone customer service is MIA
    April 14, 2020
    Cynthia S.
  • Great experience.
    April 14, 2020
    Patricia H.
  • Very nice and helpful
    April 14, 2020
    Mark G.
  • Absolutely! Was able to find to key items, lighting and decor and very reasonable price.
    April 13, 2020
    Jeanette R.
  • Just extremely happy very nice quality. Happy I tried them
    April 13, 2020
    JoAnn P.
  • satisfied
    April 13, 2020
    Ann G.
  • A pleasure
    April 13, 2020
    Linda B.
  • Informed me item was in stock and immediately process my order and confirmed the price plus shipping. Identified that I would also be able to track the order after providing my email address.
    April 13, 2020
    Drexel C.
  • So far so good. Very much looking forward to receiving my purchase.
    April 13, 2020
    Susan R.
  • This was my first time communicating and shopping with Lamps Plus. I was very satisfied and am in hopes to feel the same way when the light is delivered and then we get it installed.
    April 13, 2020
    Debbie.
  • Very nice and was super to help me with my issue.
    April 13, 2020
    Deborah

7,531-7,560 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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