Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Thank you so much for your excellent expertise
    April 11, 2020
    Charles K.
  • She went out of her way to inquire about the restocking of the item that was a drop ship product.
    April 11, 2020
    Barbara S.
  • I tried to do it online with no luck. The person that helped me when I called was great! Wonderful customer service!
    April 11, 2020
    Michael H.
  • Love the variety of your lighting fixtures and how similar items are shown, when browsing. We are I. The middle of a remodel, and I have purchased 5 lights from you, within the last couple of months. Needless to say, I am very pleased.
    April 11, 2020
    Marie
  • Very helpful
    April 11, 2020
    Gary L.
  • Love the lamps! However, steel frame on one shade is bent. Waiting for replacement.
    April 11, 2020
    Grace K.
  • There appears to be some inconsistent policy regarding the use of promo codes. Angela was able to help us secure a code that others were not.
    April 11, 2020
    James
  • Like the store but once an order fouls it seems there's no fix.
    April 11, 2020
    M K S.
  • One out of six globes came broken. It took forever to get the right fixture to me.
    April 11, 2020
    Phyllis R.
  • Exceptionally friendly and helpful.
    April 11, 2020
    Nancy F.
  • there was no problem. Received lamps but one glass shade was broken. Called right away & just waiting for replacement part.
    April 10, 2020
    Kazia M.
  • Very knowledgeable and friendly
    April 10, 2020
    Kim H.
  • Donna was great.
    April 10, 2020
    Mark H.
  • She was great
    April 10, 2020
    Maria
  • One of the globes was broken in shipment. I called, described the problem and the person quickly ordered a new glove. EXCELLENT customer support!
    April 10, 2020
    Jack S.
  • Very friendly and helpful...
    April 10, 2020
    Mark
  • Not just helpful but friendly
    April 10, 2020
    Steven S.
  • Coffee table arrived with a scrape on the side of a leg. What is the remedy?
    April 10, 2020
    Fred D.
  • Love Wayfair ! And Lamps Plus
    April 10, 2020
    Lana H.
  • Your lighting is beautiful. Will do busy again with lamps plus
    April 10, 2020
    Kristen B.
  • I have never had a better online experience than the one with Lamps Plus
    April 10, 2020
    Evandro S.
  • My concern was resolved in about 15 minutes! The replacement shade arrived within 48 hours! Very Timely!
    April 10, 2020
    Lizzie S.
  • Shannon was a delight. I called because there had been a sale price for the item, which seemed to disappear in the middle of my order. Shannon very kindly decided to honor the sale price, even though the sale had actually ended.
    April 10, 2020
    David C.
  • An excellent experience!
    April 10, 2020
    Adele
  • I’m very happy with the service. Still waiting for my shades though. Haven’t received them yet.
    April 10, 2020
    Irene K.
  • Miriam was very helpful in answering my question and helping me order what I needed. Great Customer Service!
    April 10, 2020
    Amy V.
  • One of the items I ordered appeared to have been installed previously as well as the glass globes on that same fixture had small bubbles in the globes. I have returned that fixture for a replacement.
    April 10, 2020
    Gerald B.
  • I ordered pier mount bases for my lamps that did not color match even though both said bronze, were from same manufacturer, and it popped up when I searched family. Customer service suggested a different product # which did not show up on my search.
    April 10, 2020
    Donna C.
  • Your specialist David was extremely helpful.
    April 10, 2020
    Mary W.
  • The missing part my consultant ordered arrived in a timely manner and I have a beautiful lamp!
    April 10, 2020
    Natalie D.

7,591-7,620 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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