Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Patty was super polite and professional. Our call got dropped and were able to reconnect easily. Overall, a very positive experience!
    March 28, 2020
    Jocelyn C.
  • Packages arrived yesterday. They are in my garage unopened. I sprayed them with Lysol. Will not be opening them for several days due to the virus. I see both boxes say they came from China! Hope return date can be extended? Won’t be installed at this
    March 28, 2020
    Carol C.
  • Very pleasant and helpful. Answered all my questions efficiently.
    March 28, 2020
    Shirley
  • Manuel was really pleasant
    March 28, 2020
    Elaine C.
  • I love Lamp Plus always telling people about the company. Hoping I can get my parts soon.
    March 27, 2020
    Vicki Q.
  • Great creativity in dealing with the current business situation. Jeff was extremely helpful and efficient.
    March 27, 2020
    Jim M.
  • Awesome response and service.
    March 27, 2020
    Cindy C.
  • It was a pleasure that I found this site. I surprised my wife and she absolutely adores the purchase. The only thing I would have liked was a little bit more info on Assembly of the crystals. I had to sort of figure them out
    March 27, 2020
    Chris L.
  • Shannon was the best! Very helpful, called me back a couple of times to explain things and complete my order. She is a keeper.
    March 27, 2020
    Daniel G.
  • Everyone I interacted with was very helpful, friendly and knowledgeable, I would definitely recommend to family and friends.
    March 27, 2020
    Eric S.
  • Nice person to talk to; speedy shipping!
    March 27, 2020
    Netta
  • Timely and helpful
    March 27, 2020
    Carol M.
  • The operator in the chat room was amazing!!
    March 27, 2020
    Randall C.
  • Courtney was very personable and helpful. She took care of my exchange very quickly and was nice to talk to.
    March 27, 2020
    Ashley B.
  • He answered all my questions and we very helpful
    March 27, 2020
    Janet F.
  • Replacing parts. You should not have to send your entire order back to get a part replaced.
    March 26, 2020
    Dianne P.
  • Easy and Convenient to order on the phone what we needed for our bathroom. Packages arrived in 2 days. Thank you again.
    March 26, 2020
    Christy P.
  • Your team is very helpful.
    March 26, 2020
    Brian R.
  • Restored faith in good advice online.
    March 26, 2020
    Emilie D.
  • The specialist was in the ball. Even called the manufacturer for me.
    March 26, 2020
    Amity B.
  • Nutria was very pleasant and helpful. My next order will be with Nuriap.
    March 26, 2020
    Karen
  • She was very helpful and nice!
    March 26, 2020
    Linda O.
  • Although the item has not been delivered yet, the ordering experience was great. I’m sure my daughter will be delighted when she receives her fountain.
    March 26, 2020
    Constance
  • I have never had an unpleasant shopping experience with Lamps Plus.
    March 25, 2020
    Anthony G.
  • Nutria was very professional and helpful. She was familiar with the items I was purchasing and gave me a level of comfort that I was making good purchases from Lamps Plus.
    March 25, 2020
    Cecilia
  • Shannon was very professional, knowledgeable and easy to converse with. She answered any questions I had and assured me if there were any concerns on my part that she was there to take care of them.
    March 25, 2020
    Joyce A.
  • Was able to order quickly & was delivered the next day!! Thank you!!
    March 25, 2020
    Tammy H.
  • he was extremely helpful and a delight
    March 25, 2020
    Barbara P.
  • She was very pleasant and I enjoyed talking to her. She seemed to genuinely care about my needs and meeting those as fast and efficient as she could. I wish all customer representatives could be like this.
    March 24, 2020
    Paul S.
  • very many items to chose from at a fair price
    March 24, 2020
    Stan F.

7,771-7,800 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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