Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
Write a Review

Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • An excellent experience. He was knowledgeable, patient, courteous, and everything I could have asked for in a customer service rep.
    January 20, 2019
    Rod J.
  • Very good and helpful
    January 19, 2019
    Badwan
  • I really liked the look of the lamp. As is the case with me I didn't realize it is too large & bright for my needs. All the packaging has already been tossed so I don't know how I can return the lamp.
    January 18, 2019
    Rozer
  • Overall very good Very disappointed in the cheap mounting system of the ceiling fan I had purchased Really feel as though someone dropped the ball there
    January 17, 2019
    Dave B.
  • It was excellent... I finally found the shades for my lamps. Thank you..
    January 17, 2019
    E. Flecha
  • good customer service
    January 16, 2019
    Agent Redd
  • We happily received the Starburst chandelier in just a few days. Very pleased. It’s beautiful although it does take awhile to assemble and hang. Instructions and placement could be more informative. The LED lights are still showing enroute so we haven’
    January 15, 2019
    Patrick C.
  • Had a great experience, will definitely shop with you online again- Atlanta was amazing- offered great suggestions, followed through, answered all my questions, was very patient- appreciates the extra attention - and overtime work - very much. Thank you A
    January 13, 2019
    Viruete
  • First light came in with a broken glass . The replacement that came in was the wrong globe. Was plain clear when it was supposed to be seeded clear glove. Hopefully the next globe will be correct.
    January 13, 2019
    Bwcw
  • David was able to narrow down my options quite quickly. Can't wait to install it. thanks
    January 12, 2019
    Irit L.
  • I was pleasantly surprised by the customer service and the quality of the products I purchased. Everything was packed and delivered with care. The wall lights are beautiful! If i need lights in the future, Lamps Plus will be my go to store.
    January 12, 2019
    Feline W.
  • Product was delivered to home within 24 hours. So impressed with entire process!!
    January 12, 2019
    Lyndie O.
  • Glass shade was broken at delivery. Called Customer Service and a replacement was immediately shipped.
    January 12, 2019
    Japple
  • Great Telephone Service!
    January 12, 2019
    Connie W.
  • A truly very satisfying experience. The specialist was so kind to spend so much time helping us choose the perfect fan.
    January 11, 2019
    Bettie M.
  • The young lady that helped me on the phone did a wonderful job. She actually went to the stock room and checked the box to see if a cord cover was included, which it was. Saved me from having to buy one then having to return it. I will definitely recommen
    January 11, 2019
    S. Mulay
  • Will be back again
    January 11, 2019
    Michelle W.
  • LampsPlus is an outstanding company which will answer any questions you may have and assist you if you need them.
    January 10, 2019
    Brenda L.
  • Hit or miss
    January 10, 2019
    Coiley
  • I was given a coupon for being a first time shopper and home owner but could not use on my purchase. That was very disappointing however after calling customer service she helped to rectify the issue. It helped but still customer should be able to use cou
    January 10, 2019
    E. Barnes
  • Good prices, quick shipment, helpful customer service
    January 10, 2019
    FFDLM
  • I received the two lamps I had ordered but they did not have the hardware to install them. Called on 1/4/19 to let them know and I still have not received this order and it does not show it has even shipped. I would really like to get the lamps hung as
    January 10, 2019
    Helen D.
  • Mariam was a professional joy who made sure I was fully comfortable with my order and it’s delivery. She is an excellent presence for your operation and should be commended. Thank you again, Mariam, for your help!
    January 08, 2019
    Janetha B.
  • I'll tell everyone to ask for Charlie. :-)
    January 07, 2019
    Deborah
  • Very knowledgeable and helpful!
    January 06, 2019
    L. Harbour
  • Lamps Plus discount store should have free shipping also. my fountain was broke upon arrival, if it cannot be fixed i will have to pay to ship it back also.
    January 05, 2019
    Mary T.
  • Excellent quality and prices.
    January 05, 2019
    No
  • Ceiling fan selection is amazing I really love the design my own Ceiling fan option Very cool
    January 03, 2019
    Dave B.
  • Previous customer &very happy.
    January 02, 2019
    JMQ
  • She asked me exactly where I needed the lighting and found exactly what I needed
    December 31, 2018
    B. Gearhart

8,461-8,490 of 9,105 Reviews

Prev Next

Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

1000's of
Exclusive Designs

Trend-setting looks from
our in-house designers.

Fast and Free
Shipping Over $49*

Discover same day shipping
on 1000s of designs.

Expert
Customer Service

Fast and friendly help by
phone, chat or email.

Amazing Values,
All the Time

Backed by our
Price Matching Policy.