Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Paided top dollar for product. Product was damage in shipping. Customer service rep said they would ship replacement parts. Would receive parts in about a week. I paided your company upfront for the product, why should I have to wait another week? Best yo
    November 12, 2018
    Jaj
  • Every shopping experience I've had with Lamps Plus has been very positive. However one of the LED light fixtures I purchased quit working completely within 2 years of purchase. I realize the produce had a 1 year warranty. But LED fixtures are advertise
    November 12, 2018
    Ann B.
  • Mariam is extremely helpful and responsive. She is why I continue buying from LampsPlus.
    November 12, 2018
    Tyler G.
  • Representative was outstanding
    November 12, 2018
    Davaz
  • Looked all over for outdoor fans in the style i wanted. Accidentally came across your compant. Glad I did. Very helpful.
    November 11, 2018
    Ty
  • Agent was very courteous and helpful in placing my order.
    November 11, 2018
    S. Price
  • Marina was very helpful. very understanding to what I needed. she is an asset to your company. I will be back to do other purchases.
    November 11, 2018
    Russo
  • Very very good !!!!!
    November 11, 2018
    Robyn P.
  • Excellent. Quick and efficient. Incredible selection.
    November 11, 2018
    Lorna B.
  • I have bought lamps here before with no issues, but this experience was not the same. The 12 inch knome"s bird lights were wobbly and had to be glued down. The large knome's welcome sign was broken off. My husband glued it on. The lantern did not work
    November 08, 2018
    Don
  • Mariel was so friendly and helpful, I felt like I was talking to a friend that I've known for a while.
    November 06, 2018
    L. Chaig
  • We were very pleased with the service and help from Matthew K. He took care of our problem quickly and efficiently. We will be sure to return to Lamps Plus in the future for our lighting needs. PS: We were very pleased with the fixtures we purchase
    November 06, 2018
    Rashm
  • Thank you so much for your support, it is refreshing to do business with someone of such high quality. I will consider you first when thinking about purchasing your product line
    November 06, 2018
    Jim A.
  • She was excellent in all of above. I would definitely ask for her again but sadly I forgot her name. She actually called me back since I didn't have my credit car by the phone & had to locate it.
    November 05, 2018
    Allie
  • Experience with people at Lamp Plus great. Product - well below average! A complete waste of time and money.
    November 05, 2018
    Burn
  • My lighting specialist was spot on 5 star could not say enough good things about her. She is a asset to lamps plus.
    November 04, 2018
    L. Frasure
  • Very positive
    November 04, 2018
    Sogren
  • so happy with all your help my sister told me about you when she bough her lamps she was so right than you
    November 04, 2018
    M. Gold
  • Arrived in one day......stunning
    November 03, 2018
    M. Freisch
  • Very helpful. Did not rush me through process Very pleased with that part Not so pleased with damaged light. Did everything asked on the return. Now I have to wait for replacement which I am sure will be sent regular way This holds me up in trying
    November 03, 2018
    Nova
  • Keep up the good work!
    November 02, 2018
    akp
  • I'm just bothered that I received an email saying my delivery has been delayed. I really have been waiting for this sofa for so long
    November 02, 2018
    Naztiba
  • Excellent service
    November 01, 2018
    Ilsa
  • Very fine website with lots of helpful information.
    October 31, 2018
    Crewe
  • I have purchased 7 or 8 items over the years and have only been disappointed once and your excellent customer service made it right!
    October 29, 2018
    Rien L.
  • I really enjoyed working with your customer service representitive. Thank you! I can recommend your company to my friends.
    October 29, 2018
    Amy C.
  • I’m moving and loved my light fixture so much I ordered from you that I ordered another one to put up in my new house. The sales associate was wonderful
    October 29, 2018
    T. Wilkes
  • Nothing else really to say, the experience was just great she answered all of my questions gave me the best options excellent experience now I'm looking for an accent chair I will be returning.
    October 29, 2018
    Regina
  • Love the chandelier!
    October 29, 2018
    Driscoll
  • It has been a long time since I have experienced such incredible service. From chatting with Sam to purchase my fixture and to the response I received from you to a question I posted generically on Amazon regarding the bulbs. Great experience and I know
    October 29, 2018
    M. Walbert

8,551-8,580 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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