Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Defects on chandelier noticed after installation. Contacted customer service. Was told to take photos and email rep. Did so—twice—no response.
    October 28, 2018
    Ammoskal
  • The lamps were larger than expected If it wasn’t such a problem I would return. The switch was missing on one lamp and I thought they would be delivered put together. I had to pay $20 to have someone put together. Ridiculous for as much as I paid.
    October 28, 2018
    Lady
  • The entire buying experience was amazing. I bought the light on Wed and it was delivered by Friday. I’d give 10 stars if I could.
    October 27, 2018
    Shell V.
  • I ordered 2 lamps and only received one harp so I haven’t been able to use them yet . I told the company but have not yet received the second harp
    October 27, 2018
    Ellyn M.
  • Would like to know a little more about sizes didn't get the chance to ask to many question regarding shades . Received product box was damaged from fed ex one shade has small hole on inside of shade they are the knife pleated shades husband decided we sho
    October 25, 2018
    J. Love
  • Shannon know her product and listens to her customer, that’s a “homerun “ in sales. Shannon sent be numerous options after understanding our wants and needs. You have an “A” player with Shannon.
    October 24, 2018
    JMJH
  • Steve was delightful to speak with and very helpful!
    October 24, 2018
    Hal
  • Great
    October 22, 2018
    Brudvig
  • Awesome!, No
    October 22, 2018
    Pat
  • All items were not available.
    October 22, 2018
    S. Kreberley
  • The website and customer service are excellent. Though you are replacing the shade on the light I purchased I am disappointed in the quality of the lamp shade.
    October 22, 2018
    R. Juliano
  • We bought the wrong size of downrod for our ceiling fan, tried to return but it would cost us more to return it than what it's worth. Purchased a new downrod and spent money for overnight shipping. Just wished we could have gotten some help with shippin
    October 22, 2018
    T. Eastlick
  • I have not received my order yet but Atanya helped me so much!! She is so kind and her service spirit is amazing!! Thank you so much Atanya!!
    October 21, 2018
    Gap
  • Great diversity of products
    October 21, 2018
    Kelly
  • With Lamps Plus support our e-shopping was made easy. Thank you!
    October 21, 2018
    Axaack
  • I am very satisfied
    October 21, 2018
    Divine
  • She sealed the deal by being very, very helpful. Not only on purchasing the items but how to instal and hang them.
    October 20, 2018
    Tom and Linda
  • Great selection & reasonable prices
    October 20, 2018
    Kame
  • Renee was so comfortable to work with. We had a vanity lamp that proved to be damaged and therefore we were unable to install it when the electrician came. She facilitated the paper work for our return of the original lamp to Amazon, while helping me ord
    October 20, 2018
    Kathleen D.
  • It has been satisfying thus far.
    October 19, 2018
    C. Barven
  • Very rewarding experience, hope the product is likewise.
    October 18, 2018
    Billy B.
  • Ordered 2 outdoor light fixtures. The hardware needed to install one of the fixtures did not arrive with the package. Customer service was contacted on 10/15/2018. No notice has been sent as to status of receiving the parts.
    October 18, 2018
    Al A.
  • Atanya made the experience of ordering a lamp a great experience. She was friendly and engaged me in a conversation to determine my needs. I felt valued as a customer. You have a special employee in her.
    October 18, 2018
    Werner
  • I purchased 2 lamps. 1 lamp was in perfect condition. The other lamp was missing the harp and the final. I contacted the company. The young lady said they will send both parts to me. I haven't gotten an email stating they are on the way. Hopefully s
    October 16, 2018
    Kimberly W.
  • Haven’t gotten the lamp yet...so I will wait for comments
    October 16, 2018
    Letko
  • Great. Thank you VERY much!!
    October 15, 2018
    Peter S.
  • the lights that i got one was different from the other .hopefully they will get it right this time i had to send one back
    October 14, 2018
    Bill R.
  • She did a great job helping me find and order repair parts that are not part of normal orders.
    October 13, 2018
    William A.
  • The lighting that I made my first purchase through Lamps Plus with are absolutely awesome.
    October 13, 2018
    K. Gent
  • This is the third time I've found exactly what I wanted at Lamps Plus. I know if I need help or want input there's someone to get me all the information I need!
    October 13, 2018
    Ila M.

8,581-8,610 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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