Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Everything was just perfect but the 4D627 - Helene white Ceramic Table Lamp is too big. I will need to return it. I am in the process of choosing another to replace it and I will choose additional lamps as well. Thank you.
    October 13, 2018
    M. Foley
  • After speaking with your rep. David, we found out the perfect spot lamp for my needs. The delivery was exactly on time, and everything worked out perfectly. The spot lamp fit beautifully and I now have a spare if I need it.
    October 12, 2018
    Roger N.
  • Continuing customer based on value and quality.
    October 12, 2018
    Mike C.
  • It has been awhile since I've purchased any new ceiling fans. I forgot pieces and parts associated with the fans. Thank-fully I called in and got Andy. He asked all the rite questions! If I continued with on-line ordering I'd be stuck before my fan wa
    October 12, 2018
    Peggy J.
  • We have purchase many items from Lamps Plus for our other homes in CA. We frequent your retail store for all our lighting needs. The State where we live now does not have a retail store so we do all of our purchases online directly with Lamps Plus. Tha
    October 12, 2018
    Diane A.
  • Shades arrived broken and still have not been replaced. Also came missing screws which I am told wont be available until end of November!
    October 11, 2018
    Edward W.
  • Marina was very helpful and explained everything so I knew exactly what I was purchasing. A great asset to your company.
    October 11, 2018
    M. Connelly
  • Just a good experience.
    October 10, 2018
    RJL
  • Great selection, quality products, good pricing, responsive and professional sales/customer service associates. My only negative is that I found a table lamp that I absolutely fell in love with but was only available as a set...couldn’t be purchased indi
    October 09, 2018
    Pete
  • She asked me an important question: of how wide is the kitchen Island that allowed us to chose the correct pendent size for the space.
    October 09, 2018
    Dan
  • Love love love!
    October 09, 2018
    Gammy
  • I have purchase products from Lamps Plus in the past years.
    October 07, 2018
    Goj
  • I have told May people about your site and they have purchased lights from you besides me getting light fixtures.
    October 07, 2018
    Bill R.
  • We ordered a hanging lamp and two lengths of extension chain to go with it. The lamp was shipped but extensions were not with a time range of possible shipping between October 2 and February. Seriously? February? That would make the lamp impossible to use
    October 06, 2018
    M. Chiles
  • I purchased a Tiffany lamp over a month ago. I love it and it came in just a couple of days. Very happy with that purchase. I purchased a chair which came yesterday. I had asked for a swatch of cloth twice before my purchase but never received. The gentle
    October 06, 2018
    Shay C.
  • Great selection of lights, easy to shop, delivery was very fast, we love the lights on our new garage!
    October 05, 2018
    M. Hiller
  • Jennifer N. Was and continues to be SPECTACULAR!!!! Really helped me not only with style and size but also wattage and helped find the winning light fixtures!!!! Suggested one I hadn’t even found before. Perfect!! So helpful and positive!!!!! Professiona
    October 04, 2018
    Laura
  • Easy and convenient to shop at Lamps Plus. Alejandro was wonderful to work with, as was Stephanie when I placed a prior order. My only suggestion would be to have free returns on all items purchased. Since you can’t see it in person it’s unsure how it
    October 02, 2018
    Debbie
  • Seth was delightful and professional. Unfortunately, the assistance he got did not quite get us the results we hoped for. It would help to know that the bulbs would ship before the lamps. Still waiting on shipping of lamps and the bulbs are here already
    October 02, 2018
    Ruth M.
  • Very professional !
    October 01, 2018
    Pmin
  • Have purchased four other light which went in with no problem and I am extremely happy with the look and style.
    October 01, 2018
    Pigee
  • I’m not used to shopping on line. Nicki put me at ease and guided me through the whole process. I accidentally hung up and she went to the trouble of calling me back. Nicki was patient with me and we finally completed my order. Thanks again Nicki.
    September 29, 2018
    Shirley G.
  • When I receive the order. I can comment more accurately
    September 29, 2018
    A. Donahue
  • Again, the installation scheduling has not happened. That is my only concern.
    September 28, 2018
    Stephen
  • overall good.
    September 27, 2018
    K. Thomson
  • Waiting on replacement part to complete order
    September 27, 2018
    N. Boehm
  • Online experience was great. They were helpful and knowledgeable.
    September 26, 2018
    S. Davies
  • Mariel made my shopping experience the easiest. It was my second or third shopping with Lamps Plus, but the first that was not electronic. She was just wonderful. She should get a raise!
    September 26, 2018
    Linda C.
  • I have not received my lamps yet but the salesman, Andy was very helpful and pleasant.It was like a kid in a candy store viewing all the wonderful inventory waiting to beautify my home.Take time to look at their entire line that they offer. You are sur
    September 25, 2018
    J. Quigley
  • Very exciting and excellent
    September 25, 2018
    Charmaine H.

8,611-8,640 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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