Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • We were having company, and my wife needed a new lamp. We paid for overnight delivery and it showed up three hours before our guests arrived. The quality was of excellent construction. Very impressed with it to say the least. Thanks!
    February 23, 2018
    G. Stara
  • First experience. Very satisfied with accurate and efficient operation. Will definitely return.
    February 23, 2018
    Edlen A.
  • The woman who helped me looked up a past order to find what type of halogen bulb my light fixtures use and I was able to order them. I am thankful I could come back to Lamps Plus 2 1/2 years after initial purchase to find these specialty bulbs. The CS per
    February 23, 2018
    Victoria S.
  • great
    February 23, 2018
    P. Vangay
  • Super excited for my light fixture to come!
    February 22, 2018
    Sandy P.
  • Manuel had tp cancel my first order to add om more. He did a great job. I am waiting for my order.
    February 22, 2018
    Sheltie K.
  • I would highly recommend it to my friends.
    February 22, 2018
    Viet V.
  • I ordered 2 lights online. The one had a broken glass globe. When I called to ask what I should do about it. I was informed that they would send me a new one. The lady who I talked to was very helpful to me.
    February 22, 2018
    Julie
  • I ordered a lamp shade and it was supposed to come with a harp and finial. I let someone know on Monday. I got an email back a couple hours later with a tracking number and I assumed it was for the missing items. So far, it's been 3 days and it's still ju
    February 22, 2018
    Amatc
  • Lamps Plus has an exceptional website backed up with knowledgable, courtious personnel. I am a repeat customer.
    February 22, 2018
    Daelser
  • This was my first order and I asked for a discount of 20% and I got 5.00 off. The person said this is all she could do. That was pretty disappointing because my first order of any website I order on always gave 15 to 20%. My order was 239.00 without ta
    February 20, 2018
    Lamendt
  • This staff person helped this 70 year old first time customer been shopping years she is the best told my church family and friends how great your company is
    February 19, 2018
    J. Robinson
  • I ordered 3 pendant lights and a beautiful chandelier which I was very happy with, however, I needed 3 extra extensions for the pendants. They all came shipped together in one tiny box. I only ordered 3 and they charged me $30- for product but a ridiculo
    February 19, 2018
    Leslie D.
  • LOVED your lighting filters. Very nicely done. Better than all other websites. Made searching more efficient and got to what I was looking for quickly.
    February 19, 2018
    Sharon S.
  • Very customer driven organization!!!
    February 17, 2018
    K. Taylor
  • This is my 3rd time ordering from Lamps Plus & I have another item I'm watching closely (hoping it will go on sale again soon). I am very happy with the quality products!
    February 16, 2018
    L.K White
  • Jennifer was awesome, patient and so kind.
    February 14, 2018
    VBP
  • The lamp arrived with packing intact, and plenty of it, but the main decorative part of the lamp was cracked, approx 50%.
    February 13, 2018
    Anne U.
  • A thoroughly enjoyable experience. You couldn’t asked for a faster delivery.
    February 13, 2018
    Armstr
  • The lamps that I ordered, are so beautiful, heavy weight, good quality lamps. Best lamps I ever purchased.
    February 12, 2018
    Helen M.
  • I love the lamp, pictures are representative. Just wish customer service were more efficient.
    February 10, 2018
    Jane B.
  • Very pleasant and a joy to talk to and very respectful.
    February 09, 2018
    Mel
  • Abe was very helpful & courteous in answering my questions. I told him we were renovating our bath & wanted a light fixture that was different. I was torn between 2 light fixtures & he made a good suggestion about the style I was going for. I told him
    February 09, 2018
    Diane M.
  • My shopping experience was really good online. Terrible in my local store location.
    February 09, 2018
    Andrea B.
  • Cannot say enough about my purchasing experience. Jim was super knowledgeable, professional, and friendly. Thank you so much Jim!!
    February 08, 2018
    Angart
  • These lamps won’t work but I still have never had a bad experience with Lamps Plus!
    February 07, 2018
    Bill
  • Great that I found an exact duplicate of my last one.
    February 06, 2018
    Joe H.
  • I have nothing else to say other than when I need more lamps I will definitely purchase them from you.
    February 06, 2018
    Krissy
  • Lamps were scheduled to be delivered on Feb. 2 by Fed Ex. Fed Ex claims the items were delivered at 5:53 on Feb. 2 but they were not delivered to my house. I'm now waiting today to see if they can locate them. I wish you provided a choice of delivery o
    February 05, 2018
    C. Cox
  • My chandelier arrived with a number of the crystals missing from the box. The electrician I hired for installation did not realize this prior to installing it from a very high ceiling. I called Lamps Plus about these missing pieces on January 27th and the
    February 02, 2018
    J. B.

9,031-9,060 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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