Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Nowhere on the order site did it ask me if I wanted the matching covers. So I had to place another order for $41.82. Was not happy about that.
    December 14, 2020
    Chris L.
  • He has a great personality and a deep knowledge of Lamps Plus products, which made my purchase painless - almost fun.
    December 14, 2020
    Helen W.
  • The lady who took my order was very efficient.
    December 14, 2020
    Wanda H.
  • My experience was outstanding. Too bad not all CSR are as helpful as Miss Marina’s was. Keep up the great work!
    December 13, 2020
    Kevin H.
  • The shopping experience was good.
    December 13, 2020
    Ruth L.
  • My shopping experience was great. The website is easy to navigate.
    December 12, 2020
    Martha W.
  • Will certainly shop here again.
    December 12, 2020
    Regina M.
  • The website said product ships in two weeks. Received email and said it was pushed to January. I called and now they said the vendor pushed to February. This is frustrating because the website is misleading. There should be some kind of compensation
    December 11, 2020
    Daniel F.
  • I could not place the order online. I tried several times to place the items in the cart but the screen froze. I switched from my iPad to my computer and had the same problem so I called for help.
    December 11, 2020
    Deborah W.
  • Always happy with the lighting.
    December 11, 2020
    Harriet P.
  • Your lamps are beautiful. It’s not easy to find lamps for every room that are beautiful and at a great price!
    December 11, 2020
    Linda
  • My favorite “go to” store!” Great quality!
    December 11, 2020
    Mary M.
  • The entire process was easy and pleasant. Donna was an extremely knowledgeable sales representative.
    December 10, 2020
    Barbara G.
  • Great experience. My first time shopping there.
    December 10, 2020
    Deb C.
  • Good from A to Z.
    December 10, 2020
    Edna J.
  • Jacob was very helpful, polite and very professional in his approach. He took the time to search for what I wanted and provided me with the proper information I needed to make a choice. A great employee to have around.
    December 10, 2020
    Irma W.
  • Nice to speak with a knowledgeable person.
    December 10, 2020
    Jan
  • Employee extremely efficient and courteous. It is a pure pleasure to deal with someone like her. Many thanks.
    December 10, 2020
    Pierre C.
  • Christine went above and beyond for me!
    December 08, 2020
    Gloria C.
  • Melissa was a pleasure to deal with. She was a great help.
    December 08, 2020
    Jim B.
  • This is the 2nd time I have made a purchase at Lamps Plus. Always satisfied.
    December 08, 2020
    Judie M.
  • There was an abundance of lights from which to choose.
    December 08, 2020
    Odessa W.
  • Not only was the sales person very helpful, the shipping , delivery and product were outstanding.
    December 08, 2020
    Ralph S.
  • At first I was very happy with my shopping experience. My order was delayed a couple of days. I understood. I was then supposed to receive lampshades on Monday December 7th. I am completing this survey this evening which is Dec 8 and no lampshades.
    December 08, 2020
    Sharon T.
  • Sal has changed my mind about internet shopping! Thank you, Lamps Plus.
    December 07, 2020
    Ann
  • I have shopped Lamps Plus many times and have never been disappointed.
    December 07, 2020
    Barb
  • Great selection! Up to date styles. Fast delivery! Very helpful service on questions before ordering! Will be back for more lighting and referring others!
    December 07, 2020
    Charmaine L.
  • The product I initially ordered was not in stock. It took a week for that to be established, and I had to seek a replacement. Should not have been in online catalogue if you don't have it.
    December 07, 2020
    Don
  • I hadn't bought a lamp for years and needed help with just about every aspect, including the new forms of lighting, LEDs, lumens vs watts, height, etc. David was enthusiastically patient and helpful. Couldn't ask for more.
    December 07, 2020
    Ellen D.
  • Martha was very nice and helpful. Great customer service.
    December 07, 2020
    Erma D.

1,951-1,980 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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