Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • My experience with Lamps Plus has been very good and we are satisfied with what we have purchased.
    December 07, 2020
    Roger H.
  • Service agent was excellent. Just hate that the lamps are back ordered
    December 07, 2020
    Sharon
  • 100% great experience.
    December 06, 2020
    Bill L.
  • I will continue to shop with Lamps Plus.
    December 06, 2020
    Chrisie K.
  • Best customer service ever.
    December 05, 2020
    J. D.
  • Employees are very friendly and helpful.
    December 05, 2020
    Linda W.
  • Website was easy to navigate and customer service reps were extremely helpful.
    December 04, 2020
    Anthony
  • Always and completely gappy with Lamp Plus! I love Lamp Plus. Keep up the great job!
    December 03, 2020
    Laurel
  • Nicky was extremely helpful, and I love the lamps.
    December 03, 2020
    Pete B.
  • It was very easy to place an order over the phone. Nuria was very pleasant and kind and my order was delivered way before the time that was expected. Thank you because now days it’s very hard to get good customer service. So thanks again.
    December 02, 2020
    Ana
  • Great company to deal with and fantastic products.
    December 02, 2020
    Gary R.
  • I love how you take care of your customers. It truly is a pleasure doing business with Lamps Plus.
    December 02, 2020
    Jane P.
  • Very helpful whenever I’ve called customer service.
    December 02, 2020
    Robert W.
  • Excellent service.
    December 01, 2020
    James L.
  • Nuria was most helpful and took time to review the pics I sent to her of the lights we currently have and review lighting options with me as we try to update.
    December 01, 2020
    Jane S.
  • Ordered 3 items and have to wait for 2/3 of the rest of our order. Would have preferred them just all come in at the time. Overall good deal.
    December 01, 2020
    Ramon
  • Martha is delightful and very helpful - I asked for her for the second sale as she is great to work with.
    November 30, 2020
    Gail B.
  • I have already told family and friends what an amazing online shopping experience it was.
    November 30, 2020
    Judy D.
  • Shipment was well packed and came a day early. Product was very easy to use.
    November 30, 2020
    Mike D.
  • I’ve made numerous purchases at Lamps Plus. Great company.
    November 30, 2020
    Patrick M.
  • Huge selection and outstanding service!
    November 30, 2020
    Todd W.
  • Donna went the extra mile to see I got my order even though the warehouse didn't have the light. She called 2 other stores and I was able to place my order.
    November 28, 2020
    Joe S.
  • Joel was a tremendous help in getting the fixtures I wanted and I love them. Tremendous help in the shipping.
    November 28, 2020
    Nikki C.
  • I ordered two lampshades online and they arrived in great condition in two days. Amazing.
    November 27, 2020
    Bonnie A.
  • Great selection of products and reasonably priced.
    November 27, 2020
    Carol
  • My glass globe was receivedd broken. I was upset, but Customer Service has promised me a replacement, and they were so nice and ordered for me the day I called. I can’t express how nice they were.
    November 27, 2020
    Joyce D.
  • We bought 2 lamps. One of the lamp shades had a dark stripe that appeared dirty. Customer service promptly sent another shade but it also has an obvious stripe which is not consistent with the shade.
    November 27, 2020
    T. C.
  • Have ordered 6 of the outdoor lights and love them. They are beautiful and as I expected.
    November 26, 2020
    Anne L.
  • The sales person was extremely helpful and very courteous.
    November 26, 2020
    Paul H.
  • Best operator I have EVER experienced. Donna was just great!
    November 26, 2020
    Ron L.

1,981-2,010 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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