Lamps Plus Customer Reviews
See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.
4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews
QUALITY:
“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”
Sandy S.VALUE:
“It was an excellent experience. I loved the selection, the service and the products!”
Jane M.PRICING:
“The company provides affordable, beautiful lamps in comparison to competitors.”
Mariea W.SERVICE:
“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”
Barbara L.Lamps Plus Online Reviews
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Check out these Reviews4.7 / 5988 Reviews
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Martha was a joy to work with. Totally professional!November 25, 2020Howard E.
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This was my first purchase with Lamp Plus. I will recommend to family and friends.November 25, 2020Marcie L.
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My order arrived today. We love the items and placed another order today. Impressed by the timely delivery and careful packing of the items.November 25, 2020Maria R.
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I paid for expedited shipping and my items are not here. My electrician will be here at 7 a.m. and I don’t have my down rod that was supposed to be here today.November 24, 2020Michelle V.
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Great deals and great prices.November 23, 2020Nadez
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I was pleased I could return my original light and get one that matches the new colors I had to go to for my bathroom upgrade.November 23, 2020Steve M.
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Everyone has been great!!November 22, 2020Mary
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Great employees makes great companies, and yours is one.November 22, 2020Sonya W.
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Shopping experience was quite amazing.November 22, 2020Steve
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Great experience. Highly recommend.November 22, 2020Thomas Z.
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No paperwork to indicate the type of bulbs needed for the lamp. Called Customer Service, she could not readily find it either. Then stated bulbs should be included in packaging - they were not. She found the type and arranged to have some sent.November 22, 2020William J.
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Always a very positive experience in every way! The products and customer service are why we continually return to Lamps Plus.November 21, 2020Diane F.
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I got my items quickly and they are beautiful. Customer service is great also.November 21, 2020Ellie S.
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Item delivered was missing a part which was ordered but has not yet shipped.November 21, 2020Rob C.
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Lamps arrived quickly. Had issue with USB charger. Contacted you and was helped quickly and beyond expectations.November 20, 2020Ray B.
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Staff were polite, professional and helpful. Problem resolved promptly.November 20, 2020Tim L.
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Very professional and was helpful in her expertise to guide me to my replacement parts. It is nice to have a customer service professional these days when so many service people are very unhelpful. Thank you very much.November 19, 2020Dalton
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Everything was fine but glass for lamp was broken. It is back ordered and will have to wait for replacement.November 19, 2020Summer
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Third time I’ve ordered from Lamps Plus.November 19, 2020Whit Stark
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Your decor and furnishings are high and and very nice! I love Lamps Plus.November 18, 2020Bridgette R.
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Beautiful unique lighting fixture and ceiling fans not available anywhere else.November 18, 2020Dori L.
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The lighting specialist who helped me was definitely knowledgeable and I was able to get clarification on products I was considering. Very customer-friendly person.November 18, 2020Sharilyn K.
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Nice selection of lamps.November 17, 2020Karen B.
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I had ordered 3 of the same sconces and 2 arrived. One was the correct style and the other wasn't. I asked her for help, she sent me a replacement sconce that arrived in the same wrong style. She was going to call 3 stores and I never heard back.November 16, 2020Susana S.
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My overall experience with Lamps Plus has been excellent, mainly because of my interactions with your customer service representative, Shannon. If your service continues to be this good, I will continue to order from you.November 14, 2020Patricia Z.
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Neither item came with assembly instructions. Now I am missing a glass cup that goes around a candle on the one chandelier. Getting ahold of someone at Lamps Plus has been challenging. It has been an unpleasant experience.November 13, 2020Judy H.
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We've been very happy with the items that we've purchased from Lamps Plus, especially the fountain.November 12, 2020Carol
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The customer service experience was great.November 12, 2020Martha
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Always had a pleasant experience shopping with LP. This time, however, my table lamp arrived with missing parts. There was no harp and finial that arrived with the package. I called it in but I’m still waiting for delivery.November 12, 2020Melinda
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Very knowledgeable and professional.November 12, 2020Roger G.
Lamps Plus Reviews - See What Our Customers Are Saying
Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.
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