Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Very knowledgeable about the products and very patient. Thanks for pleasant experience.
    November 11, 2020
    Ada P.
  • I think this going to be my store from now on.
    November 11, 2020
    Ana Maria C.
  • Because of my experience with Shannon, I would absolutely return to Lamps Plus for other purchases. She made the experience amazing.
    November 11, 2020
    Jeannette R.
  • Great selection and prices.
    November 10, 2020
    Don
  • Personnel were very nice to work with.
    November 10, 2020
    Hope K.
  • Nicky was fantastic! Top notch customer service is hard to find!
    November 10, 2020
    Juliet N.
  • I love the site and the ability to purchase online. I have two bedroom lamps from a previous purchase as well as a flush mount fixture that people comment on all the time asking me where I purchased it!
    November 09, 2020
    Carol S.
  • One of the lamp shades was damaged when we received the order. Been waiting two weeks and we still have not heard a word from you people about the replacement shade.
    November 09, 2020
    Doug M.
  • Dave helped to instigate my purchase and decision and was very professional. Without his help, I would not have made the purchase. Extrememly knowledgeable and professional.
    November 09, 2020
    Mary G.
  • I like the quality and uniqueness of the products.
    November 09, 2020
    Yolanda B.
  • You were out of stock on the item I wanted and no info about when it might be available again.
    November 08, 2020
    Anne-Murray C.
  • Received my lamp about 4 or 5 days and am very satisfied. Highly recommend Lamps Plus!
    November 08, 2020
    Carolyn G.
  • It was a very positive experience.
    November 08, 2020
    Tim L.
  • I had a problem with my lamp shades. Called customer service and the girl was so helpful in getting me a replacement.
    November 07, 2020
    Donna
  • Very professional. Friendly service.
    November 07, 2020
    Ernest W.
  • Representative was very helpful.
    November 07, 2020
    Julie
  • Ordered item in September, arrived in November. Too long. Used to how Amazon ships.
    November 07, 2020
    Lois C.
  • It is always easy and fast!
    November 07, 2020
    Mimi C.
  • I highly recommend Lamps Plus.
    November 06, 2020
    Carol H.
  • My only complaint is shipping cost. I wanted to order 3 pendant lights and shipping to Hawaii was quoted at $130. Each box weighs 4 pounds. Seems that USPS shipping should be an option at a much lower cost.
    November 05, 2020
    Dawnette H.
  • The lampshades were actually delivered when you said they would be. Wahoo!
    November 05, 2020
    Jane K.
  • I have been buying lights from you since 1986. My entire home lighting is from Lamp Plus to include outside lighting.
    November 05, 2020
    Nelson M.
  • Sophie was great. Unfortunately in translating my cart into (2) separate phone orders, quantities of two items were not entered in the right quantity.
    November 05, 2020
    Christine H.
  • I appreciated that Marisol suggested I keep the damaged good while I await the replacement. I also appreciated the ability to send a photo of the damage. Very helpful. This is my third or fourth order from Lamps Plus; excellent service thus far.
    November 05, 2020
    Danielle P.
  • Susie was very informative and knowledgeable about the company.
    November 03, 2020
    James G.
  • Customer service is extremely helpful.
    November 03, 2020
    Rick M.
  • Michael was attentive to my chandelier requirements and shared catalogs for us to browse. He was patient and provided great customer service
    November 02, 2020
    Annabelle T.
  • Have shopped and purchased there many times. Always happy with my prior purchases.
    November 02, 2020
    Anthony C.
  • Accomadating
    November 02, 2020
    Boyet F.
  • Surprised that items in you new catalog/flyer were not available to view in the showroom
    November 02, 2020
    Bree L.

2,041-2,070 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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