Lamps Plus Customer Reviews
See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.
Featured Reviews
QUALITY:
“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”
Sandy S.VALUE:
“It was an excellent experience. I loved the selection, the service and the products!”
Jane M.PRICING:
“The company provides affordable, beautiful lamps in comparison to competitors.”
Mariea W.SERVICE:
“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”
Barbara L.Lamps Plus Online Reviews
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4.6 / 51,002 Reviews
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4.6 / 510,753 Reviews
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4.7 / 515,322 Reviews
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4.7 / 5988 Reviews
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Very satisfyingNovember 02, 2020Marilyn S.
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Disappointing selection of lampshades, & light bulbsNovember 02, 2020Marla H.
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She’s very knowledgeable in all she’s a great person to work with.November 02, 2020Marnel K.
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The table we ordered arrived completely damaged. We had to order a new one so expect to pick it up next week and return the old one. This is the second table we have received that was not as advertised (the first was the wrong color finish.)November 02, 2020Mary Ellen B.
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Great customer service!November 02, 2020Mary T.
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I love my lamp looked very pretty in my restroomNovember 02, 2020Mercedes M.
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Salesperson emphasized next day delivery if ordered by 2 pm. Although tracking link referenced COVID & indicated a 2-4 day delivery. I did not need product next day but if I had I would be unhappy. Re-educate sales people.November 02, 2020Mona W.
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Different people helped meNovember 02, 2020Neil J.
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Our sales person was nice and professional ??November 02, 2020Orlando J.
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Like your diverse selectionNovember 02, 2020Patricia V.
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EasyNovember 02, 2020Ralph A.
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Very Responsive to my needs and finding the best solutions.November 02, 2020Robert H.
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Was easy and convenient with a good selection that was well organized for efficient shopping.November 02, 2020Ron S.
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If you are referring to the lighting specialist as customer service rep Heidi I was over them on impressed. The only thing that would’ve made me happier is if the return shipping was included. Thanks for a wonderful experienceNovember 02, 2020Roseanne G.
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Lori is a pleasure to work with-knowledgeable, helpful and friendly!November 02, 2020Sallie K.
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great experience.November 02, 2020Sandy S.
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I liked that I got a copy of the item I was interested in.November 02, 2020Sara B.
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She was great. Even put the sale in the name of the salesman I was working with. I will return because of Dawn.November 02, 2020Sara S.
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Short Staffed, so they were unable to give good time to each customer.November 02, 2020Spencer M.
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The item came damaged and was very difficult to install due to the string near the hock.November 02, 2020Stefany F.
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Speaking directly with this friendly + knowledgeable specialist about expedite shipping, gave me the chance for sooner delivery, not offered on the basic online order form. This was a big plus in my shopping experience with LP.November 02, 2020Susan C.
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Everyone at the Laguna Hills store was gracious and welcoming. It's a pleasure to shop at this store.November 02, 2020Sylvia B.
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Thank you kindly for assisting me with my new purchase and allowing the discount after the sale catalog had just expired.November 02, 2020Tami C.
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very helpfulNovember 02, 2020Tom O.
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Everything went fine. Fast and efficient.November 01, 2020Ali A.
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Glendora and Khalani were very knowledgeable. They new the answers to my questions without having to look them up.November 01, 2020Ardee P.
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Had no idea when the missing parts will ship.November 01, 2020Azizuddin T.
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Wasted my time by sending me something damaged and not inspected.November 01, 2020Barbara S.
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She was very helpful and took time to review options and gave me feedback, her opinionNovember 01, 2020Becky H.
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ExcellentNovember 01, 2020Chris G.
Lamps Plus Reviews - See What Our Customers Are Saying
Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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