Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Every company should be fortunate to have an employee like Joel; he is really superior.
    October 31, 2020
    Bernadine A.
  • I love shopping with you! I’ve been shopping at Lamps Plus for years! You’re my “go to” source for floor lamps, bathroom, kitchen, outdoor lighting and mirrors! I always have a great experience!
    October 31, 2020
    Brenda H.
  • I called twice. Best customer service I have ever experienced!
    October 31, 2020
    Brent R.
  • Marina you was very pleasant and patient
    October 31, 2020
    Carol B.
  • I love Lamps Plus. I spent weeks “shopping” and finally placed the order. I had numerous items in my cart and kept going back to look to try to decide.
    October 31, 2020
    Carol C.
  • Your selection of light fixtures is excellent. Each and every time I have visited your store the sales people have been extremely helpful and polite. They all seem too really like their jobs.
    October 31, 2020
    Carol M.
  • Staff was very helpful.
    October 31, 2020
    Cecilia S.
  • Wanted to see a sample of what was ordered on line was not in store
    October 31, 2020
    Cliff S.
  • So far so good an will return when needed
    October 31, 2020
    Darryl H.
  • Always liked your products and staff...
    October 31, 2020
    David B.
  • The specialist that helped me was very professional and very helpful.
    October 31, 2020
    Dawn D.
  • Julie was very professional and patient when I explained the situation I was having with my online order!! If I call in to place another order I hope it will be with her!!
    October 31, 2020
    Devin H.
  • The young lady that helped me and my sisters was super friendly knew her products helped us so much was not pushy but gave her help and advice which was super helpful would go back to your store if she waited on us.
    October 31, 2020
    Elizabeth M.
  • I received a nice email after my purchase that was very personalized and helpful. I now have a communication link with your shop!
    October 31, 2020
    Eugenia H.
  • She was great! She dressed professionally and you never see that any more and the service was just a fabulous as her fit
    October 31, 2020
    Eve V.
  • You moved the shipping date twice already
    October 31, 2020
    Jadranka S.
  • Excellent!
    October 31, 2020
    James H.
  • Always had positive experiences KEEP UP THE GREAT WORK
    October 31, 2020
    Janet P.
  • Absolutely satisfied
    October 31, 2020
    Janine K.
  • Extremely satisfied with the complete customer service experience at this location. Associates were knowledgeable of products and sales experience unlike the interaction that I experienced with the West Los Angeles store.
    October 31, 2020
    Jeannette P.
  • Person that finally took care of me was very helpful. was ignored until I requested help myself
    October 31, 2020
    Jerry S.
  • The fan is beautiful. Problem with light.it won't light up. hopefully it will get resolved. We are waiting for a part.
    October 31, 2020
    Joann R.
  • The lamps are nice but the people I’ve talked to over the phone are the reason that I’ll be a returning customer.
    October 31, 2020
    Kara A.
  • Returning soon for more lighting!
    October 31, 2020
    Katherine C.
  • My go to for life. I am telling everyone.
    October 31, 2020
    Leslie S.
  • He was super helpful and made me feel like a valued customer, even though this was my first purchase with Lamps Plus.
    October 31, 2020
    Nancie T.
  • Salesman named Mo very patient
    October 31, 2020
    Nicole Z.
  • They were understaffed, not her fault but we had a lot of wait time for Our specialist. as she had to help other customers.
    October 31, 2020
    Pam R.
  • I like that they have sales on a lot of their products.
    October 31, 2020
    Patricia Z.
  • Great customer service and very helpful
    October 31, 2020
    Paul B.

2,161-2,190 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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