Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Jeremy Laypath seems very knowledgeable, polite and considerate. He was a pleasure to work with.
    October 31, 2020
    Paul O.
  • I haven’t received update on shipping yet and ordered 4 days ago.
    October 31, 2020
    Ralph S.
  • I’m disappointed you charged my credit card right away. Amazon doesn’t charge until the item ships.
    October 31, 2020
    Rhonda H.
  • I understand Covid-19 affected some shipments but there was no follow-up reaching out to the direct seller
    October 31, 2020
    Ruth H.
  • Very respectful and accommodating
    October 31, 2020
    Sharon P.
  • Great job by Judy in particular, but all the staff we interacted with were helpful! Thanks!
    October 31, 2020
    Sheryl H.
  • Very friendly and knowledgeable.
    October 31, 2020
    Victoria
  • A pleasure to shop with knowledgeable and helpful staff
    October 30, 2020
    Melissa
  • Great experience
    October 30, 2020
    Michael B.
  • First rate
    October 30, 2020
    Michael D.
  • My lamp came in broken they left the package on the stoop of my home 2 feet from a 400 foot wraparound porch
    October 30, 2020
    Neil B.
  • Store was very nice.
    October 30, 2020
    Patricia B.
  • I found the lights I purchased online and contacted the store to see if they were in stock. They placed the order for me over the phone.
    October 30, 2020
    Rebecca T.
  • WELL, MY EXCELLENT RATING IS ISSUED WITH THE CAVEAT THAT I HAVE NOT YET RECEIVED THE PRODUCT, AND WENT THROUGH WITH THE SALE ON THE BASIS OF YOUR AGENT'S GOOD RECOMMENDATION....
    October 30, 2020
    Rogers W.
  • Glass is broken on item delivered
    October 30, 2020
    Sarah C.
  • Keep up the good work Donovan. I wish all personnel at lighting plus had the same attitude about the job they are responsible for.
    October 30, 2020
    Sarah M.
  • Rob was very professional and personable.
    October 30, 2020
    Stephanie M.
  • Jennifer helped me resolve a warranty issue with an integrated LED bulb in my track light. She was very helpful and efficient.
    October 30, 2020
    Susan H.
  • It was very easy and the all the associates were very helpful
    October 30, 2020
    Wayne H.
  • Alex. He was great!
    October 30, 2020
    Alison K.
  • We were told our order would take 1 to 2 days to be delivered. It has been 4 days
    October 30, 2020
    Ara Z.
  • She was very friendly
    October 30, 2020
    Carlyle K.
  • Will do business again in the future
    October 30, 2020
    Carmelo C.
  • GREAT TECHNICAL SUPPORT !
    October 30, 2020
    Carol R.
  • Will be seeing this store again soon.
    October 30, 2020
    Cathy S.
  • I always enjoy coming in
    October 30, 2020
    Darlene V.
  • Would have been nice to know that I would have to wait, and I would have held on to my old furniture longer.
    October 30, 2020
    David D.
  • I had to order new canvas blades for my fan and found out after the order in route, you no longer have the springs to hold the blades on! no long
    October 30, 2020
    Debbra M.
  • It took too long to get someone to help me, but they were very kind and helpful. In addition, I purchased a rheostat, and was disappointed to learn that while I was sold a unit that was "new in box", the rheostat I purchased had been used previously.
    October 30, 2020
    Debra H.
  • Latoya W was excellent
    October 30, 2020
    Fanny O.

2,191-2,220 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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