Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
Write a Review

Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Chris was very helpful, friendly, and Informative.
    October 29, 2020
    Cheryl S.
  • My representative was very helpful and polite, but no one i have ever experienced is perfect.
    October 29, 2020
    Cree I.
  • There wasn't a large amount to select from.
    October 29, 2020
    Dan T.
  • He took care if everything on the phone. Great!
    October 29, 2020
    David R.
  • Rosanna was knowledgeable, succinct, friendly, and very patient.
    October 29, 2020
    Dean R.
  • Lighting specialists were very helpful and responsive.
    October 29, 2020
    Deborah F.
  • Item description accurate
    October 29, 2020
    Deborah P.
  • Always has nice products at a good price
    October 29, 2020
    Don K.
  • Very satisfied with my lamp.
    October 29, 2020
    Elaine H.
  • I often bought from the Brea Store and think they are terrific!!
    October 29, 2020
    Elizabeth A.
  • Great service
    October 29, 2020
    Elodia D.
  • Hats to the Store!!!!
    October 29, 2020
    Frederick W.
  • Fantastic, person
    October 29, 2020
    Gaudalupe A.
  • Very friendly and professional.
    October 29, 2020
    Hemant G.
  • Would shop there again
    October 29, 2020
    Isolde S.
  • Christopher was a pleasure to work with! He is both professional and friendly.
    October 29, 2020
    James B.
  • more people like Donna and give her a raise
    October 29, 2020
    Joel T.
  • Delightful
    October 29, 2020
    Karrol S.
  • I just called and ordered without asking for advice. He was very pleasant, and I loved his southern accent!
    October 29, 2020
    Kathleen E.
  • Lousy salesman. He rushed us, did not pay attention to our questions and was very impatient. Constantly acting overworkedl and short with us. I would never ask him for help or buy anything from him L Like glad
    October 29, 2020
    Kathy G.
  • Anytime I’ve dealt with customer service it has always been extremely satisfying.
    October 29, 2020
    Lawrence D.
  • she was very helpful, went beyond her expectations to find a chair for me!!!
    October 29, 2020
    Linda T.
  • I called to cancel a purchase and she found an alternative that could ship Immediately so I purchased the new one. Was ready to go To target but didn’t have to.
    October 29, 2020
    Lloyd P.
  • So far excellent. Thank you
    October 29, 2020
    Lynda L.
  • Donna should be promoted to a trainer. If I had 10 of her working for me I would do very well!!
    October 29, 2020
    Marc W.
  • Pamela was very pleasant and helpful. Terrific customer service!
    October 29, 2020
    Margaret M.
  • Your website was easy to navigate and order from and the support person with whom I chatted was fine. Didn't know much about the product other than what I found on the site.
    October 29, 2020
    Mari R.
  • I have always been happy with my purchases. This is the first time I had an issue
    October 29, 2020
    Mariann D.
  • She acted like she owned the company - outstanding.
    October 29, 2020
    Mary Lou Z.
  • She was very attentive to my questions
    October 29, 2020
    Maura A.

2,251-2,280 of 9,105 Reviews

Prev Next

Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

1000's of
Exclusive Designs

Trend-setting looks from
our in-house designers.

Fast and Free
Shipping Over $49*

Discover same day shipping
on 1000s of designs.

Expert
Customer Service

Fast and friendly help by
phone, chat or email.

Amazing Values,
All the Time

Backed by our
Price Matching Policy.