Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
Write a Review

Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • The Sales representative Todd was very helpful and answered all my questions and also gave me additional that will be helpful to me in the furture when shopping at Lamp Plus.
    October 29, 2020
    Nacy S.
  • Lamps Plus has a great variety to choose from and the sales rep was very helpful. The whole experience was very satisfactory.
    October 29, 2020
    Nancy H.
  • Sylvia smiled but seemed annoyed with me. She seemed like she was in a hurry and didn't have time for me to make decisions. I wanted to talk over some lighting options with her but she just wanted to move on.
    October 29, 2020
    Nancy H.
  • Very friendly. I felt as though I knew her and she cared about my decision.
    October 29, 2020
    Nina T.
  • Your customer service representative was very helpful. The item I needed arrived very quickly. Thank you!
    October 29, 2020
    Patricia D.
  • Item arrived broken
    October 29, 2020
    Patricia F.
  • Sales lady extremely professional. Thanks to her , I will highly recommend your company.
    October 29, 2020
    Pierre C.
  • Disappointed to say the least
    October 29, 2020
    Regena M.
  • Pretty sure it won't be my last purchase!
    October 29, 2020
    Rhonda S.
  • We’ve worked with Chris a few times now. Always does a good job. Very pleasant
    October 29, 2020
    Richard P.
  • I was disappointed that they did not have want I wanted in stock. Had to order it but not sure if I am going to get them or not. Appeared to be rushed, it is a busy store but I wanted to order more lights but decided to come back another day and look
    October 29, 2020
    Sandrina C.
  • very nice assortment of lamps.
    October 29, 2020
    Shawn P.
  • I'm unhappy that my lamp will not arrived until 12/5/2020. I guess this pandemic affects it.
    October 29, 2020
    Susan D.
  • The specialist was very helpful and efficient
    October 29, 2020
    Tanner W.
  • It was a pleasant experience, Thank you!
    October 29, 2020
    Victor Z.
  • He was very helpful
    October 28, 2020
    Altomese C.
  • My specialist was excellent!!
    October 28, 2020
    Amy D.
  • Heidi was very helpful n was able to place my order. Very happy ??
    October 28, 2020
    Anita S.
  • Because of our telephone conversation and her being so helpful I will check out Lamps Plus for future home needs.
    October 28, 2020
    Barbara B.
  • Martha was wonderful. Excellent customer service!
    October 28, 2020
    Barbara F.
  • He is such a gentlemen it's a pleasure doing business with him.
    October 28, 2020
    Barbara L.
  • need more side tables in stock
    October 28, 2020
    Becky B.
  • Best
    October 28, 2020
    Bob U.
  • This was my first-time order and it was a pleasurable experience. I will definitely order again.
    October 28, 2020
    Carole A S.
  • It was a great experience and my sales gal was very knowledgeable.
    October 28, 2020
    Chris M.
  • Extremely satisfied
    October 28, 2020
    Chuck H.
  • very polite, knowledgeable, and helpful
    October 28, 2020
    Cornelious P.
  • Extremely helpful staff! They even helped carry items out to my car!
    October 28, 2020
    David B.
  • Very helpful
    October 28, 2020
    Debra H.
  • Shopping experience was fine. The product(s) quality however varied greatly. We purchased lamp shades for side tables which sit across from each other. When the lamps are lit, the fabric and the lighting quality is completely different.
    October 28, 2020
    Donald N.

2,281-2,310 of 9,105 Reviews

Prev Next

Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

1000's of
Exclusive Designs

Trend-setting looks from
our in-house designers.

Fast and Free
Shipping Over $49*

Discover same day shipping
on 1000s of designs.

Expert
Customer Service

Fast and friendly help by
phone, chat or email.

Amazing Values,
All the Time

Backed by our
Price Matching Policy.