Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Superb associate??
    October 28, 2020
    Elexis & Billy G.
  • Patricia provided excellent customer service, was knowledgeable and extremely helpful. She was a pleasure to work with on the phone.
    October 28, 2020
    Ellen O.
  • It was a real pleasure. All my questions and concerns were answered. Don is an asset to your company.
    October 28, 2020
    Gail M.
  • Cassandra was timely in her response, thorough in her research to validate the availability and shipping and delivery times for the items I wanted, and very efficient in processing my credit card information over the phone.
    October 28, 2020
    Gary A.
  • excellent customer service skills.
    October 28, 2020
    Gene K.
  • I purchased my light over the phone with customer service rep "Bob" at the Fair Oaks store. They did not have the light in the store so Bob had it sent to me without shipping cost, and included light bulbs (a very pleasant surprise). He did great!
    October 28, 2020
    James S.
  • Great Experience!
    October 28, 2020
    Janine S.
  • Great customer service
    October 28, 2020
    Jeff M.
  • He was very helpful in showing me simular items we had pictures for 3 rooms by the time i left and purchased 1 light and coming back to purchase the matching one today.
    October 28, 2020
    Jonie F.
  • COMPLETELY SATISFIED!!
    October 28, 2020
    Joy P.
  • This level of customer service creates life long shopping loyalty. Thank you Eric, for the excellent support!
    October 28, 2020
    Kim P.
  • Tori was excellent. Very professional and helpful
    October 28, 2020
    Laura M.
  • Very personable
    October 28, 2020
    Laura P.
  • Until I receive the product, I'm unable to comment further. Associate was extremely kind, professional, helpful and conversational.
    October 28, 2020
    Lauri P.
  • I ordered a chair..not lighting . The gentleman was very knowledgeable about the chair I was purchasing and told me a few things I didn’t know..
    October 28, 2020
    Linda C.
  • The place was so cleaned and organized.the associates were friendly....
    October 28, 2020
    Lisa P.
  • Knowledgable & professional
    October 28, 2020
    Lois Z.
  • Cleanliness
    October 28, 2020
    Louise M.
  • Very helpful and willing to help us find what we needed.
    October 28, 2020
    Lucy
  • She was wonderful to work with
    October 28, 2020
    Lynne N.
  • Consultant was professional, answered all our questions and provided any information we have have needed to finalize our decison.
    October 28, 2020
    Manjit S.
  • Your website indicates this item ships immediately, 4 days have passed and the item has not been shipped yet! Very dissatisfied!
    October 28, 2020
    Mark M.
  • Brandon who helped our associate was very knowledgeable and helpful
    October 28, 2020
    Matthew J B.
  • Tricia was very helpful and made me feel like she really cared and took the time to explain everything to me
    October 28, 2020
    Pam B.
  • He had all the right attributes to be a good salesman with time. We all have to start somewhere. I bought 3 lights & bulbs in about an hour’s time. I’m pleased.
    October 28, 2020
    Pam W.
  • I am always pleased with my shopping experience at Lamps Plus. The products have been very good. The customer service representatives are always easily accessible, friendly, helpful and get a problem solved, if there is one.
    October 28, 2020
    Pamela B.
  • It was awesome!
    October 28, 2020
    Peter G.
  • Great products and great people.
    October 28, 2020
    Philip C M.
  • Very pleasant and helpful
    October 28, 2020
    Rick P.
  • Knowledgeable and helpful
    October 28, 2020
    Rita D.

2,311-2,340 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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