Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • All the staff was nice but We mainly stayed with Bea. She even follows up in an email when she is not at the store. Wonderful!
    October 28, 2020
    Robert N.
  • The specialist was knowledgeable, friendly and helpful.
    October 28, 2020
    Rosa V.
  • Wish it would come soon but I know Covid is an issue so it is delayed
    October 28, 2020
    Shirley C.
  • She was very friendly and efficient
    October 28, 2020
    Tammy M.
  • Very nice to deal with..
    October 28, 2020
    Terry K.
  • Lisa and Chris M were great and they worked together to help me! Lisa went extra effort of adjusting a lighting fixture to help me see what it would look like without the inner drum. It was so appreciated and helpful albeit the extra effort (ladder).
    October 28, 2020
    Vanessa E.
  • I love the lamps, and the customer service rep did answer all of my questions regarding putting the lamps together.. Great Job
    October 28, 2020
    Vickie R.
  • The store was great! Will be returning!
    October 28, 2020
    William W.
  • Inventory management seems to be an issue, also would have been nice if the other store could have shipped to May house to save a 3 hour round trip. Took about 4 hours to get 3 lights from your company.... horrible experience
    October 27, 2020
    Allen
  • painless
    October 27, 2020
    Amy R.
  • Need more service went twice and both times it took Over 25 min to get help
    October 27, 2020
    Antonio D.
  • He ordered everything on line for us for delivery to our home. Very convenient!!
    October 27, 2020
    Barbara H.
  • Very nice! You have more furniture than I realized. Very happy !
    October 27, 2020
    Bonnie A.
  • No inventory in stock, now a Emil extending shipping and the sales lady didn't know her stuff. She ordered a complete light pole with light when I explicitly stated I did not want the light on the post that is why I am ordering a different
    October 27, 2020
    Cam W.
  • Everyone very helpful and friendly
    October 27, 2020
    Carol G.
  • Beautiful showroom. Great interactive web site.
    October 27, 2020
    Charlene A.
  • The Manager and Asst. Manager didn’t offer much help or seem motivated to do so. Lori stepped forward and found the problem and worked through the issue. Thank goodness she was there!
    October 27, 2020
    Dana W.
  • enjoyed working with the retail agent.
    October 27, 2020
    Daniel K.
  • quick response to our questions. very customer service oriented.
    October 27, 2020
    Debra P.
  • Jack Perez was an excellent and totally professional specialist.He is a valuable asset to the company.
    October 27, 2020
    Frank L.
  • I gave a 4 instead of a 5 on timeliness because the store was very busy.
    October 27, 2020
    Gabriel S.
  • Very pleased with the service
    October 27, 2020
    Georgann B.
  • Wonderful selection, nice, helpful, polite staff. Very happy with Max.
    October 27, 2020
    Janet K.
  • Our specialist had unbelievable patience with my husband!
    October 27, 2020
    Jean M.
  • We are huge fans of Lamp’s Plus! We never leave there without finding exactly what we want or need. I love the selection of lights and fans they have and everything we have purchased through them has been great!
    October 27, 2020
    John D.
  • Went great
    October 27, 2020
    John S.
  • Very professional.. patient and everyone is EXTRA NICE!
    October 27, 2020
    Karen J.
  • I had a view issues during my purchase that was caused by me. They were patient and very helpful through my struggles.
    October 27, 2020
    Karl S.
  • As it turned out, one of the lights I ordered was damaged. In calling customer service, the service representative was very helpful. The matter was resolved easily, quickly, and efficiently. I highly recommend Lamps Plus.
    October 27, 2020
    Kim C.
  • We love the quality and selection at Lamps Plus. We wish we still had a store closer to us, but it was worth the drive to Lake Forest.
    October 27, 2020
    Kimberly W.

2,341-2,370 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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