Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • He was very pleasant and helpful. Made my visit much easier.
    October 26, 2020
    Linda M.
  • First time shopper and I will definitely be back!!
    October 26, 2020
    Lisa N.
  • Made my day! Martha was wonderful very helpful and loads of patients.Thank you!
    October 26, 2020
    Margaret F.
  • Martha was great. She helped me purchase my lamp and helped me with bulbs for a previously purchased lampplus lamp. Smart and Wonderful personality .
    October 26, 2020
    Margaret H K.
  • I had to wait quite a while before I could get any help from a sales associate.
    October 26, 2020
    Marilyn S.
  • Made shopping easy!
    October 26, 2020
    Melissa H.
  • Enjoyed our shopping.
    October 26, 2020
    Michael B.
  • Online options are awesome. In store options are limited for ceiling fans. Overall experience, I have purchased the majority of our lighting for our home build all from Lamps Plus. Great store and customer service!
    October 26, 2020
    Nicole C.
  • Gave me the best answer to my question. Looking forward to seeing my lights.
    October 26, 2020
    Patricia C.
  • The front counter lighting specialist was extremely knowledgeable and a nice guy.
    October 26, 2020
    Paul R.
  • Good job.
    October 26, 2020
    Rita T.
  • we had great service while in store. BUT our shipping times for items were changed about a dozen times. Items we thought we would receive the next week took nearly one month for delivery. the last part of our order (a fan) took nearly two months
    October 26, 2020
    Ryan & Mary E.
  • I had excellent experience. I’m happy with my purchase!
    October 26, 2020
    Samina R.
  • Looking forward to receding my order
    October 26, 2020
    Sandra M.
  • She was awesome and very helpful
    October 26, 2020
    Sidney C.
  • My furniture specialist really. I felt just a tad rushed. I like to look around without getting approached as I walk in but Todd was very helpful and I appreciated his hard work!
    October 26, 2020
    Teresa M.
  • Donna was customer service oriented and went out of her way to help me.
    October 26, 2020
    Twila I.
  • Christine was very polite & attentive, very impressive!
    October 26, 2020
    Vito S.
  • Painless.
    October 26, 2020
    Walter M.
  • Store presentation was excellent. Product are of high quality.
    October 25, 2020
    Alfred M.
  • I didn’t have any interaction with a lighting specialist. I ordered online. Customer service recommended I return the lamp but since I recycled the packaging I am unable to do so.
    October 25, 2020
    Amanda D.
  • Martha was great. She is a wonderful representative of the company.
    October 25, 2020
    Betty J Y.
  • Great guy! Professional and gives a really nice appearance.
    October 25, 2020
    Carole B.
  • Efficient
    October 25, 2020
    Catherine S.
  • I've shopped at Lamps Plus for years and usually find what I'm looking for.
    October 25, 2020
    Cecilia S.
  • Sonja knows her job well. Knows the inventory and directed me to shades that will fit my need. the whole transaction took less than 10 minutes
    October 25, 2020
    Cliff B.
  • Very helpful.
    October 25, 2020
    Connie E M.
  • COMPLETELY SATISFIED
    October 25, 2020
    David P.
  • Very helpful, professional and knowledgeable.
    October 25, 2020
    Dean M.
  • Love lamp plus. Great selections
    October 25, 2020
    Delia T.

2,431-2,460 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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