Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • The sales associate was very helpful.
    October 25, 2020
    Sheila P.
  • Armine is very professional, knowledgeable, customer friendly.
    October 25, 2020
    Sheryl S.
  • I was able to pick the fountain that I wanted because specifications were listed on the website which was a definite benefit.
    October 25, 2020
    Stephanie G.
  • I forget her name but was very helpful and polight . great customer service
    October 25, 2020
    Stuart M.
  • Everyone was nice and helpful. I am waiting for the day when this COVID-19 is over and I can spend more time there.
    October 25, 2020
    Susan C.
  • Great service
    October 25, 2020
    Susan G.
  • Efficient, friendly, and knowledgeable!! Thank you!
    October 25, 2020
    Susan P.
  • I would work with her again
    October 25, 2020
    Virginia L.
  • It was a good experience and the selection they have is quite incredible. Will certainly look their first for lighting.
    October 25, 2020
    William C.
  • Was satisfactory. Just wondered why store couldn't accept cash for a shipped item.
    October 24, 2020
    Jerry M.
  • Quede muy satisfecho con la compra gracias
    October 24, 2020
    Juan V.
  • Everyone was very helpful. Sebastian is very Professional for such a young man. We were very impressed with him.
    October 24, 2020
    Karen L.
  • I'm still anxious to know when my order might be shipped.
    October 24, 2020
    Kimberly M.
  • Lamps plus error had become my issue and it’s taking me time and money to deliver back. Store will not work with me for their defect.
    October 24, 2020
    Kristen D.
  • My only frustration is that the down rod we need to install the fan is back ordered until December!
    October 24, 2020
    Maggie K.
  • Very good this is the second time that I place an order
    October 24, 2020
    Mercedes V.
  • Very friendly and helpful.
    October 24, 2020
    Michael E.
  • I haven't received the lamp I ordered yet, but so far ALL IS GOOD
    October 24, 2020
    Pamela H.
  • Very good selection. Always have many to choose from.
    October 24, 2020
    Pat J.
  • Upon arrival my shipment was missing an order. I contacted customer service and the situation was immediately rectified.
    October 24, 2020
    Ranee T.
  • She kept telling me they are out of stock on what I wanted..I found it in store on a bottom shelf in the stores myself.
    October 24, 2020
    Robert R.
  • It was were good
    October 24, 2020
    Sarkis H.
  • Kaitlyn is wonderful! I ask for her when I go to your store and am willing to wait for her because she’s so awesome! You are lucky to have her!
    October 24, 2020
    Sheryl W.
  • She was very friendly and helpful!
    October 24, 2020
    Susan C.
  • Marisol suggested I can place the order now and when it is restocked (hopefully 11/9) it will be sent to me. Important as I need to schedule the electrician and need to insure it isn't sold out right away.
    October 24, 2020
    Sylvia D.
  • Very helpful and very knowledgable on lighting that works on my sloped ceiling
    October 24, 2020
    Terri C.
  • Aimee was excellent!!!
    October 24, 2020
    Ann C.
  • Great selection and good prices
    October 24, 2020
    Anthony D.
  • Inga went out of her way to help me decide which color recliner would look best in my living room. She was awesome!
    October 24, 2020
    Barbara D.
  • A real joy to work with.
    October 24, 2020
    Barbara F.

2,491-2,520 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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