Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • You need to fix your computer system. It's charged my account twice for 1 lamp due to a glitch in your system. I asked Yvonne to refund me.
    October 24, 2020
    Bernice T.
  • Our female salesperson was totally knowledgeable and efficient.
    October 24, 2020
    Brensa R.
  • I ordered online. No lighting specialist however your online information is incredibly helpful!!
    October 24, 2020
    Candace M.
  • Bought a light last year. Returned for a bulb and found no stock and virtually empty shelves of halogen bulbs. I wonder if there is no future for my fixture.
    October 24, 2020
    Charles R.
  • Told me some wrong info needs more training to be asst mgr
    October 24, 2020
    Cheryl H.
  • Shawn was great! He was supportive, yet not pushy and I really appreciate that. Great service overall!
    October 24, 2020
    Claudette B.
  • So helpful and friendly. Really helped me make decisions that I had been confused about. Thank you!
    October 24, 2020
    Connie G.
  • I was so glad Marcos answered the phone, he helped us through the original order, so he knew exactly what I needed.
    October 24, 2020
    Denice B.
  • Mr. Boyce was very helpful. Made a choice based on him offering many options when I did not like what I thought I was interested in when I arrived to the store.
    October 24, 2020
    Denise M.
  • My representative did a fabulous job steering me to the best fan and under cabinet lights. Can't wait to get them. Thanks.
    October 24, 2020
    Denise R.
  • Aspen was the perfect store representative- very courteous, extremely helpful getting us information on many different products, NOT pushy or anxious. She was a pleasure to work with... we have other furniture in mind and will call he soon!
    October 24, 2020
    Derek F.
  • Just bought light bulbs - not a hard buy
    October 24, 2020
    Diane H.
  • Positive environment with helpful staff without meddling. Allowed you time to explore and shop.
    October 24, 2020
    Elizabeth C.
  • If all of your people are like her, I’ll be your customer for the rest of my days.
    October 24, 2020
    Elizabeth P.
  • The order experience was great. However, the cabinet that we ordered came badly damaged.
    October 24, 2020
    Gene C.
  • Delivery fast
    October 24, 2020
    Georgette S.
  • Excellent business!
    October 24, 2020
    Hillary H.
  • Another wonderful experience shopping with Lamps Plus!
    October 24, 2020
    Jennifer W.
  • Job well done!!!
    October 23, 2020
    Alex Z.
  • In the words of The Terminator, "I'll be back!" 8^)
    October 23, 2020
    Barbara B.
  • Sonia was great. There was a slight issue, but she cleared it up and then some. The fan was delivered yesterday much to my surprise. Thanks Sonia!
    October 23, 2020
    Bert S.
  • everyone we dealt with was professional, knowledgeable and courteous
    October 23, 2020
    Brian C.
  • Very professional, and precise with details.
    October 23, 2020
    Bruce P.
  • Bryce was great!
    October 23, 2020
    Carolyn R.
  • Love coming here, the selection is great and price is right.
    October 23, 2020
    Caterina Z.
  • Carlos was awesome , Kayla too great store
    October 23, 2020
    Christina N.
  • Susan was very helpful. She was able to get everything I wanted.
    October 23, 2020
    Corina O.
  • Need to get better bags .... shopping bags will be a good start
    October 23, 2020
    Cynthia S.
  • Not happy with poorly packaged items. But the company responded and took care of it
    October 23, 2020
    Deb B.
  • Easy
    October 23, 2020
    Debra H.

2,521-2,550 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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