Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Always resolve any issues with order and have excellent customer service. I always tell my friends about your business and quality products.
    October 23, 2020
    Debra T.
  • Wish the lights we ordered were on display
    October 23, 2020
    Derek C.
  • Pleasant personnel took my order.
    October 23, 2020
    Donna N.
  • I knew what I wanted and Robert rung up my purchase efficiently - no muss, no fuss. What was really exceptional was his advice and recommendation on bulbs. He explained how certain bulbs cast a shadow or would have shadows. It was great advice.
    October 23, 2020
    Dwight K.
  • This salesperson went the extra mile of unpackaging the fixture we were considering so we could determine if it would be appropriate.
    October 23, 2020
    FG V.
  • Pleasant.
    October 23, 2020
    Gail M.
  • parts where missing which mean product can't be used.
    October 23, 2020
    Geraldine W.
  • Satisfied
    October 23, 2020
    Gloria C.
  • Thanks you all
    October 23, 2020
    Gloria C.
  • Nuria had excellent customer service kind and personable
    October 23, 2020
    Heather W.
  • Excellent!
    October 23, 2020
    James H.
  • Great experience
    October 23, 2020
    Jennifer Z.
  • No help, and no indication of getting someone who could help
    October 23, 2020
    Judy K.
  • Have a great showroom selection but very limited on availability.
    October 23, 2020
    Kathleen D R.
  • Excellent service from John Anderson. I’m in love with my lamp and his choice of bulb. Great lighting.
    October 23, 2020
    Laura H.
  • I continue to be impressed with your staff and your products.
    October 23, 2020
    Lesley H.
  • Yvonne was very nice, and helped me while I made a decision on which ceiling fan I wanted.
    October 23, 2020
    Linda C.
  • Thanks to Shannon I avoided missing sale price on my mini pendants.
    October 23, 2020
    Linda T.
  • The Customer service person was very patient and knowledgeable.
    October 23, 2020
    Linda T.
  • Michelle in costumer service at the Chatsworth store was excellent.
    October 23, 2020
    Lucila H.
  • Was a Pleasure speaking with Donna H.
    October 23, 2020
    Marie N.
  • Was very satisfied with her handling the problem. Just would like for new lampshade to be shipped or would like information why it’s taking so long.
    October 23, 2020
    Marion M.
  • This is the first time I have bought on line and it was a pleasure I spent a lot of my husbands money lol
    October 23, 2020
    Mary I.
  • She was extremely helpful and kind!!
    October 23, 2020
    Mary Jo W.
  • I appreciate his help.
    October 23, 2020
    Maureen P.
  • Not too pushy
    October 23, 2020
    Michael W.
  • Great offers
    October 23, 2020
    Nancy C.
  • Finally got sale price. Appreciate
    October 23, 2020
    Nancy M.
  • Andrea was so sweet and took the time to answer any questions I had.
    October 23, 2020
    Pam G.
  • easy to work with
    October 23, 2020
    Peter P.

2,551-2,580 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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