Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • The specialist I worked with was extremely helpful and knowledgeable. One of the best I’ve ever worked with. Based on working with her,I would highly recommend this company
    October 22, 2020
    Dawn S.
  • We will definitely be back for additional lighting for our new home. Thank you.
    October 22, 2020
    Douglas D.
  • They should have on stock at least 1 or 2 of the items before they circulate sale and show it to the people .
    October 22, 2020
    Evelyn B.
  • Cherish was very helpful and understood our needs and was able to accommodate us.
    October 22, 2020
    Frank S.
  • Did not have desired lamp on display.
    October 22, 2020
    Gary B.
  • Very pleasant and easy to work with
    October 22, 2020
    Ilarene J.
  • about the only bad thing that came up was that they did not have the exact part that i wanted. instead i had to settle for a replacement one.
    October 22, 2020
    Ivan F.
  • She was very helpful and honest! Took a lot of time to really listen to what we wanted and made good suggestions. Thank you!
    October 22, 2020
    Jennifer H.
  • Still waiting to ensure that my credit has been processed due to an item I purchase 2 of going on sale.
    October 22, 2020
    Jerry I.
  • Donna was such a pleasure to work with. Your company is the first one I go to for my lighting needs. Thank you for the great customer service.
    October 22, 2020
    Jodi H.
  • Rachel was just great. Extremely helpful and enthusiastic. We really appreciated her help.
    October 22, 2020
    Joseph Q.
  • Marty R. was super helpful and friendly!
    October 22, 2020
    Juli B.
  • Next time we need a fountain will call you!
    October 22, 2020
    Kathleen G.
  • Linda was my second lighting specialist....the first never got back to me with the answer to two questions. Linda answer in the first phone call!
    October 22, 2020
    Kathleen P.
  • Would like the bulbs to be shipped when the overhead fixture is shipped. Heck of a note to remove the old fixture, put up the new and have no suitable LED bulbs to put in it.
    October 22, 2020
    Kathleen S.
  • Very personable
    October 22, 2020
    Lin G.
  • I was pleasantly surprised by how much Lori knew about interior design, much more than just lighting.
    October 22, 2020
    Lisa H.
  • Very smooth and easy.
    October 22, 2020
    Liz H.
  • It’s been 9 days since I placed my order and it hasn’t even shipped yet
    October 22, 2020
    Mary J.
  • Very helpful:)
    October 22, 2020
    Melanie S.
  • Good job !
    October 22, 2020
    Michael O.
  • Your staff was very helpful.
    October 22, 2020
    Michelle M.
  • We have 2 other fixtures and are impressed by the quality and also great attitude of the staff. That is why we came back.
    October 22, 2020
    Nancy C.
  • if you have trouble finding what you need on the website, call the customer service. My issue was resolved in no time.
    October 22, 2020
    Natalya L.
  • One item came broken but it was picked up for return. That went well but said it wouldn’t be replaced until item returned. That was my only issue
    October 22, 2020
    Pamela S.
  • There was only one lamp in stock, so I am awaiting the second lamp.
    October 22, 2020
    Paul O.
  • Excellent communication throughout order process. Product arrived quickly. Although it was missing a piece, customer service replied to request and is having it replaced. The excellent customer service is a major reason I keep shopping here. Thx!!
    October 22, 2020
    Rebecca K.
  • Joel was one of the best phone consultants I have ever spoken with - Great personality and a pleasure to speak with
    October 22, 2020
    Robert M.
  • He's friendly, knowledgeable, accommodating, and follows up. Great experience.
    October 22, 2020
    Rose P.
  • I had a coupon for an additional $#15.00 off only to be informed it could not be applied to a "on-sale" item. You could not show me where this exclusion was stated or appeared on your site
    October 22, 2020
    Thomas A.

2,611-2,640 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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