Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Bani was very knowledgeable and helpful. She offered great advice.
    October 21, 2020
    Abdolreza R.
  • Love this store
    October 21, 2020
    Anthony P.
  • Great employees! I'll definitely return.
    October 21, 2020
    Barbara M.
  • Good
    October 21, 2020
    Betty S.
  • Great prices, great selection
    October 21, 2020
    Carol W.
  • Items displayed were out of stock until March - they should have been marked accordingly. Wasted a lot of time before that was disclosed
    October 21, 2020
    Cindy D.
  • My entire experience was good. I ordered a stool that didn't look good once I got it. The return went smoothly and ordering a new stool went smoothly as well. I am hoping the new stool will work.
    October 21, 2020
    Claudette M.
  • Love the selection
    October 21, 2020
    Dolores A.
  • We purchased a lamp and was told shipping information would be emailed and yet to receive any notification.
    October 21, 2020
    Dolores C.
  • I have been fortunate to be abke to get Pai to assist me on my recent purchases there. He is a valuable asset to your team.
    October 21, 2020
    Donna W.
  • Very helpful and very pleasant
    October 21, 2020
    Douglas M.
  • Excellent customer service! Can’t wait for our fire pit to be delivered!
    October 21, 2020
    Harold R.
  • Our specialist helped us order our outdoor light fixtures and helped us have a better understanding of our purchases.
    October 21, 2020
    James C.
  • Meline K. was great at helping me get a part replacement when I had a piece of glass break during shipping. I'll definitely be looking for any lighting I need in the future here just because I really appreciate the customer service.
    October 21, 2020
    Jazlen R.
  • good experience
    October 21, 2020
    Jill W.
  • Please have someone at the register. We had to wait for atleast 20 mins just to checkout as associates were busy assisting other buyers
    October 21, 2020
    Jinal K.
  • Frank is great
    October 21, 2020
    Kathleen Z.
  • I got a email saying the delivery date was October 20, 2020. I took the day off from work to wait for the fountain and put it together, I waited all day NOTHING! Now I got another email this morning my delivery date is October 22.HOPE NOTHING IS BRO
    October 21, 2020
    Marie K.
  • We walked around the whole store looking and only when we were about to leave were we approached.
    October 21, 2020
    Mark S.
  • Very helpful and very polite.
    October 21, 2020
    Mary G.
  • Great service all together
    October 21, 2020
    Melba R G.
  • Both gentlemen were very helpful.
    October 21, 2020
    Michael K.
  • Courteous, engaged, willing to assist
    October 21, 2020
    Michael R.
  • Recieved my fan,and it was just we hat I needed, better than I expected
    October 21, 2020
    Nancy W.
  • Friendly, responsive and reassuring. Thank you!
    October 21, 2020
    Patricia L.
  • Wonderful genuine person. Great relational skills. Like shopping with a best friend.
    October 21, 2020
    Paul F.
  • The person I spoke to knew exactly what I wanted.
    October 21, 2020
    Peggy C.
  • Courteous & accommodating
    October 21, 2020
    Rebecca M.
  • Katelyn was great. Knew her product, knew inventory levels before she even looked them up.
    October 21, 2020
    Shane
  • Very efficient
    October 21, 2020
    Sharon A.

2,641-2,670 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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