Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
Rate Your experience with Lamps Plus
Write a Review

Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • very friendly, was helpful in narrowing down our final decision on which fixture to purchase.
    October 20, 2020
    Jeffrey P.
  • Felt a bit rushed
    October 20, 2020
    Joni G.
  • Outstanding selections
    October 20, 2020
    Joseph A.
  • Good communication with sales person
    October 20, 2020
    Joseph M.
  • They were so busy, that's why they weren't able to greet me when I came into the store. I understand completely, but the excellent service was worth the wait.
    October 20, 2020
    Karen F.
  • Great! Plenty of styles and variety of merchandise to choose from. Will definitely be stopping at Lamps Plus for all my lighting needs!
    October 20, 2020
    Katherine M.
  • Everyone was extremely attentive!
    October 20, 2020
    Laura P.
  • Excellent employees at the Riverside,CA store! Always very helpful!
    October 20, 2020
    Leslie B.
  • Excellent service.
    October 20, 2020
    Linda C.
  • She was very knowledgeable and helpful.
    October 20, 2020
    Lori A.
  • Love Lamps Plus!
    October 20, 2020
    Lori M.
  • Prior to this salesman approaching us we couldn’t find anybody to help us.salesman said he would call the warehouse and ask them to hold the product a couple days before they shipped. That did not happen
    October 20, 2020
    Lori Z.
  • Would use them again very satisfied thank you
    October 20, 2020
    Lucille J.
  • Very friendly and easy to talk to.
    October 20, 2020
    Marco A.
  • Great
    October 20, 2020
    Margaret F.
  • Excellent. Nuria was able to find the lamp I inquired about which was back order.
    October 20, 2020
    Maria D.
  • Awesome! Looking forward to the next time!
    October 20, 2020
    Mary Beth D.
  • Great customer service, would recommend.
    October 20, 2020
    Nancy C.
  • Christopher was a joy to work with
    October 20, 2020
    Patricia C.
  • I’m telling everyone I know or who comes in my home the advantage of shopping Lamps Plus instead of Lowe’s or Home Depot! I know I found better and a larger inventory of products at Lamps Plus in addition to the expert knowledge of the sales Rep.
    October 20, 2020
    Peggy K.
  • She did everything she could do
    October 20, 2020
    Raymond M.
  • One thing that would really help is to know which products are Lamps Plus line items and which are supplied by other distribution systems.
    October 20, 2020
    Renard T.
  • We asked a specialist for help and he told us he would find out if it was in stock and left us. I had to find him about 15 minutes later - he was in front of the store talking with another emp - and he told me they would have to order the fixture.
    October 20, 2020
    Rich B.
  • Sales representative was super-helpful.
    October 20, 2020
    Richard A.
  • Rekha was absolutely wonderful to work with. She worked very hard to find the items I wanted, even though they were discontinued. She worked a great deal behind the scenes to help me. It was refreshing! The customer service made me feel special.
    October 20, 2020
    Robin M.
  • There was a 2nd charge made against my checking account from this store approximately 8 hours after I left.
    October 20, 2020
    Ron R.
  • I have spoken to several customer service reps for different reasons with regards to different items I have bought, and I have always had a really positive experience and have gotten the issue resolved swiftly. Thank you!
    October 20, 2020
    Sharon H.
  • Do not have tracking number, have no idea when this will be delivered
    October 20, 2020
    Sharon L.
  • She answered all my questions. In the end, what matters most is that I am happy with my purchase. I am happy. I love the fixture where were we put it.
    October 20, 2020
    Shawn H.
  • very helpful finding the right lamp. When there was only the floor model, he quickly checked it to see if it was perfect, helped me sign up for the Lamps Plus account and got an additional 10% savings.
    October 20, 2020
    Spencer P.

2,701-2,730 of 9,105 Reviews

Prev Next

Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

1000's of
Exclusive Designs

Trend-setting looks from
our in-house designers.

Fast and Free
Shipping Over $49*

Discover same day shipping
on 1000s of designs.

Expert
Customer Service

Fast and friendly help by
phone, chat or email.

Amazing Values,
All the Time

Backed by our
Price Matching Policy.