Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Bought a set of 2 lamps, one broken upon receiving. I called and a replacement is being sent for the broken one.
    October 20, 2020
    Susan A.
  • Other members of my family have visited site and will be ordering!
    October 20, 2020
    Susan N.
  • Our sales person gave us a great experience and we would look to Lamps Plus again the in future for lighting purchases.
    October 20, 2020
    Ted H.
  • Chandra greeted us from the minute we walked in. She helped me decide what kind of outdoor fan to purchase. Good customer service. I would definitely return to her to purchase more items. thank you Chandra!
    October 19, 2020
    Ani S.
  • From my initial order to its return. Lamps Plus satisfies a customers request. Efficient, helpful and bends over backward to assist this customer. I am satisfied with the lampshades and their quality. My home looks elequent, the color perfect.
    October 19, 2020
    Carol A.
  • NOT AT ALL DISSATISFIED
    October 19, 2020
    Carol J.
  • I am thinking that because of cover that my lamp wasn't shipped right away?
    October 19, 2020
    Carolyn B.
  • The store has a very beautiful and large selection to choose from. Would shop there again.
    October 19, 2020
    Charles D.
  • This is one of my favorite stores. I love the friendly atmosphere and the products are beautiful and affordable.
    October 19, 2020
    Cheryl V.
  • Excited about ordering more...
    October 19, 2020
    Christine H.
  • He was great
    October 19, 2020
    Cindy H.
  • I called back because I was having a problem with one lamp and Denise was wonderful, said bring it back and they would fix it or replace it. I realize my error when I saw there were directions and akk was well. Thank you.
    October 19, 2020
    Dana L.
  • I didn’t realize you had so many mirrors!
    October 19, 2020
    Daniela
  • Chandra was friendly and helpful. She was available but not hovering (which is a HUGE plus!). We ended up with chairs, not lamps, but in the future we know who to talk to.
    October 19, 2020
    Deborah C.
  • Lori was outstanding and extremely helpful!
    October 19, 2020
    Denise T.
  • the associate had very nice manner and was so helpful nd efficient
    October 19, 2020
    Dianne L.
  • He was great!
    October 19, 2020
    Dorothy H.
  • One lamp is not operational. Waiting on replacement order to be fulfilled.
    October 19, 2020
    Edward S.
  • One lamp is not operational. Waiting on replacement order to be fulfilled.
    October 19, 2020
    Edward S.
  • Very helpful and took care of my need
    October 19, 2020
    Eugene K.
  • Martha found items that I could not find when I looked on Lamps Plus's website. Why is it that those items didn't show when I searched???
    October 19, 2020
    FC B.
  • Great service from the sales person.
    October 19, 2020
    Fernando
  • LOVELY
    October 19, 2020
    Frances H.
  • Forgot my coupon at home and wouldn’t honor it
    October 19, 2020
    Frank E.
  • Bob was very helpful
    October 19, 2020
    Gail C.
  • Just stay in business. We need businesses like this.
    October 19, 2020
    Gary D.
  • Vary personable, cared (A Real Keeper!)
    October 19, 2020
    Gary T.
  • We have purchased previous lamps at Lamps Plus and return for more!
    October 19, 2020
    Gary W.
  • Need to be more responsive to needs of customers.
    October 19, 2020
    Gwen R.
  • A bit more enthusiasm would be nice, but she was ok.
    October 19, 2020
    Jeremy J.

2,731-2,760 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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