Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Denise is very knowledgeable and professional. I request her to assist me whenever I do business in the store.
    October 19, 2020
    Jess R.
  • Very helpful
    October 19, 2020
    John C.
  • Looking for lamp shades to go with the new lamps and there were not two matching shades that looked good on the lamps.
    October 19, 2020
    Josephine D.
  • Please thank the sales woman for me. She was wonderful.
    October 19, 2020
    Joy H.
  • He really listened to the parameters of what kind of ceiling fan we needed and even called the manufacturer to follow up on delivery date.
    October 19, 2020
    Julia G.
  • Lamp has crack emailed customer service said like the lamp can you discount to keep they offered 15 dollars off a 149 dollar lamp. Very disappointing
    October 19, 2020
    Julie S.
  • Always a good experience/
    October 19, 2020
    Karen T.
  • We have shopped with you for over ten years and will continue doing so.
    October 19, 2020
    Katherine M.
  • I placed my order via telephone and the sales associate told me she would send me an email confirmation of my order. However, I still have not received the email confirmation so I can not even track my order b/c I did not receive an order number.
    October 19, 2020
    Kathyann K M.
  • I'll be excited to go into the store and see how the experience is vs. the online experience
    October 19, 2020
    Kelsey V.
  • My first shopping experience was great
    October 19, 2020
    Kevin N.
  • Dave's personality made the wait at check out time fun instead of annoying. He's an excellent sales person!
    October 19, 2020
    Krys P.
  • He had a personality ??
    October 19, 2020
    Laura M.
  • My purchase was an Anniversary gift,so it would've made it especially nice to have been sent with a card & wrap.
    October 19, 2020
    Linda Kay K.
  • Would've been nice to have had it mailed as the "gift" that it was, w/a card & wrap. Still, a very positive experience!
    October 19, 2020
    Linda Kay K.
  • Easy way to buy products.
    October 19, 2020
    Louis K.
  • I've purchased many items through Lamps Plus and satisfied with all products.
    October 19, 2020
    Margie T.
  • I had issues with my lighting purchased early September. Lamp came in with a color that wasn’t even offered on the website. I returned the lamp & was helped by Joe Smith, Asst Mgr. He had lamp replaced & it was exactly what I wanted.
    October 19, 2020
    Maria F.
  • Easy to reach a rep; no hassles, helped without asking too many questions.
    October 19, 2020
    Marina G.
  • Sonia was very professional and should be commended on her follow-up and conscientiousness. Bravo! She was GREAT! Hire more like her!!
    October 19, 2020
    Marno D S.
  • Very kind, helpful and professional.
    October 19, 2020
    Mary D.
  • Stephan is very knowledgeable and helpful. He makes the customers feel valued and takes good care of them . Answers all questions and concerns and is very kind and professional He is definitely an asset to this company.
    October 19, 2020
    Meenu B.
  • Eating for the item to arrive.
    October 19, 2020
    Michael C.
  • He actually looked at my description photos of part I was searching for. Thank you
    October 19, 2020
    Michael G.
  • Nuria was friendly, knowledgeable, and patient.
    October 19, 2020
    Nancy G.
  • They have good preventative measures during covid.
    October 19, 2020
    Nancy M.
  • A gentleman helped me over the phone to find the bulbs I needed for my new track fixtures. He was most helpful, then Cassandra helped me when I picked the up.
    October 19, 2020
    Nancy T.
  • Great customer service
    October 19, 2020
    Pamela D.
  • The box came damaged and consequently so were some of my parts.
    October 19, 2020
    Patricia C.
  • Quick, easy and plenty of lighting choices!
    October 19, 2020
    Philomena P.

2,761-2,790 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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