Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Very pleasant and professional!!!! AND WITH A SENSE OF HUMOR!!!!
    October 16, 2020
    Bill M.
  • The lady (Associate 009582) was so helpful and patient with us. Couldn't have asked for more.
    October 16, 2020
    Brian D.
  • Have purchase some lighting fixtures and my Tuscan Water fountain. Such a pleasure dealing with such a great staff.
    October 16, 2020
    Carol R.
  • Great experience. Warm and cordial. Old fashioned customer assistance! Much needed in today’s shopping environment
    October 16, 2020
    Charlotte T.
  • Enjoyed working with Angela
    October 16, 2020
    David N.
  • LJ is an asset to your store. He was knowledgeable, courteous, friendly and went above and beyond for me doing a return. I will shop the store and recommend it because of his service.
    October 16, 2020
    Denese A.
  • Although the LH store did not stock my lamp, he immediately assisted placing an online order.
    October 16, 2020
    Dorothy P.
  • Glad I stopped by the store.
    October 16, 2020
    Eleanor C.
  • The saleswoman was helpful, polite, and knowledgeable.
    October 16, 2020
    Elizabeth B.
  • Amazing experience.
    October 16, 2020
    Eugenia M.
  • I placed my order at the store. Only one item was shipped and I can’t find where the other items are?
    October 16, 2020
    Gayle F.
  • Test was very helpful. I was trying to describe a lamp to her, I was saying it all wrong. She found the lamp with no problems. She was very good
    October 16, 2020
    Glenda O.
  • Very professional, knowledgeable and friendly. Provided the solution to my need.
    October 16, 2020
    Guy I.
  • Awesome service!
    October 16, 2020
    Jackie S.
  • Problem is with your followup
    October 16, 2020
    James W.
  • I had called the Torrance store twice a couple of days prior to coming in and spoke to two different sales reps and they both were very helpful and accommodating looking up products while I was on the phone. Very good service in my opinion.
    October 16, 2020
    Jan B.
  • Great customer service
    October 16, 2020
    Jandira A.
  • When my chandelier arrived damaged, I immediately called customer service and was shocked when the representative simply said, "we're sending you a new shade." There was no argument, no further explanation...just satisfaction. I was beside myself.
    October 16, 2020
    Joann K.
  • Exelent lamps I loved
    October 16, 2020
    Julieta A.
  • There was no wait. The salesman approached us but was not pushy. He was actually very patient as we were indecisive at first.
    October 16, 2020
    Karen P.
  • My pendant lights arrived promptly.
    October 16, 2020
    Kathy L.
  • Friendly staff
    October 16, 2020
    Khosrow L.
  • Great customer service!
    October 16, 2020
    Kristin C.
  • I bought my fan on a Tuesday morning and today is Friday and I still haven’t received it I was promised it would arrive within two days I’ve had to cancel the electrician twice
    October 16, 2020
    Larry B.
  • Very Helpful
    October 16, 2020
    Leah H.
  • Had a problem with an item, wonderful customer service, resulting in taking care of my problem
    October 16, 2020
    Linda P.
  • Totally satisfied.
    October 16, 2020
    LuRae S.
  • Will recommend you to everyone for their lighting needs.
    October 16, 2020
    Lynne M.
  • Agent got lamp shipped faster than imagined..really appreciated his listening and efficiency in getting this to me in a very timely manner. 5 star employee
    October 16, 2020
    Marian L.
  • She was awesome!
    October 16, 2020
    Mark L.

2,881-2,910 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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