Lamps Plus Customer Reviews

See what Lamps Plus customers have to say about our designs and services. This page is regularly updated with the latest customer reviews, ratings, and comments.

4.6 / 5 stars
9,105 Reviews
5 Stars
7,368
4 Stars
865
3 Stars
378
2 Stars
219
1 Stars
274
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Featured Reviews

QUALITY:

“Product quality is excellent. Shipping is timely. It is possible to order by phone, always my preference.”

Sandy S.

VALUE:

“It was an excellent experience. I loved the selection, the service and the products!”

Jane M.

PRICING:

“The company provides affordable, beautiful lamps in comparison to competitors.”

Mariea W.

SERVICE:

“…outstanding customer service. It’s why you’re always my go-to place for lighting needs.”

Barbara L.

Lamps Plus Online Reviews

  • Cindy was great! I really appreciated her help and knowledge of the product I was ordering. Thanks Cindy!
    October 16, 2020
    Marsha M.
  • I could not get the coupon code to work online. The customer service person was excellent and got everything done in short order.
    October 16, 2020
    Martha G.
  • Delivey was super fast.
    October 16, 2020
    Mary C.
  • Very pleasant
    October 16, 2020
    Phillis W.
  • All was good!
    October 16, 2020
    Phoebe B.
  • It took a very.... long time for someone to assist me. I had to constantly ask for help.
    October 16, 2020
    Reign P.
  • Thanks for your great help.
    October 16, 2020
    Robbin S.
  • Excellent
    October 16, 2020
    Sandra W.
  • Don’t know yet. Have no shipping confirmation yet on the order
    October 16, 2020
    Shawn E.
  • Tiffani was great
    October 16, 2020
    Stuart G.
  • I came in on Tuesday and ordered a chandelier and paid for next day delivery. I have a grand event on Sunday the 18th. For some reason or another, my order is expected to arrive a week later. Therefore ruining my event. We have no time for a replacem
    October 16, 2020
    Timothy W.
  • Jeannette is a superstar in customer service!
    October 16, 2020
    Tita S.
  • He was a very likable man, easy to understand, not pushy. We’ll be back.
    October 16, 2020
    Tom S.
  • I was very happy having had a simple experience! And I was also very pleased that it came sooner than promised. I no longer had a lamp in my bedroom, so I was grateful to have light sooner than I thought I would.
    October 16, 2020
    Victoria B.
  • she was very interested in getting to what we wanted exactly and was very helpful in making our decisions on our purchases.
    October 15, 2020
    Albert C.
  • Would like to see certain items go on sale again!
    October 15, 2020
    Angela K.
  • Wide variety, only wish I owed a home large enough to have your gorgeous items in it!
    October 15, 2020
    Angie H.
  • very pleasant and knowledgeable ladies throughout the store!
    October 15, 2020
    Anne S.
  • Aspen and Austin were both good representatives
    October 15, 2020
    Cheryl
  • Long wait time when it wasn't busy.
    October 15, 2020
    Chris R.
  • James (I believe was his name) went above and beyond to find me bathroom lighting. I described what I was looking for and he showed me every example fitting my description
    October 15, 2020
    Clare B.
  • So far so good. Waiting for the light fixture to have the entire Lamp Plus experience
    October 15, 2020
    Daniel S.
  • Sal the salesman baited and switched us about the merchandise being in stock and caused us much aggravation and expense
    October 15, 2020
    David B.
  • She was excellent! Gave us great ideas and suggestions. Very knowledgeable and helpful.
    October 15, 2020
    Debbie C.
  • Your awesome
    October 15, 2020
    Edgar C.
  • The gentleman who helped me was very nice, and happy to help me. He is a “keeper”!
    October 15, 2020
    Ellen F.
  • Your accounting leaves little to be desired. I ordered a lamp, I was expecting it to be delivered to my home and it was delivered to the store and it showed I picked it up but your store had an extra one. And one mire problem.
    October 15, 2020
    Esther R.
  • Shanice was very helpful. She looked up what I needed and called me back within fifteen minutes. I was going to wait to order but went ahead because she was helpful and I wanted her to get credit.
    October 15, 2020
    Gary F.
  • Francis was friendly, patient, professional and after some digging through your website located and ordered the shade I needed.
    October 15, 2020
    George A.
  • Loved the selection of lamps and availability to purchase and take home same day. I have already recommended your store to my daughter-in-law as I saw some lamps I believe she would like for her new home.
    October 15, 2020
    Gloria K.

2,911-2,940 of 9,105 Reviews

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Lamps Plus Reviews - See What Our Customers Are Saying

Lamps Plus Inc. values the feedback and comments we receive from our loyal customers. Our business has been around for over 40 years, in part because we pay close attention to our customer ratings, comments, complaints, and feedback in order to learn how to better serve our customers. We regularly update this page with the latest customer comments and testimonials about our company. We invite you to read these reviews, then let us know what you think yourself.

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